Claims Operations Lead

Manila Bankers Life Insurance Corporation; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Manila Bankers Life Insurance Corporation is seeking a Supervisory professional to oversee the claims department, ensure efficient processing, and adjudicate claims for validity prior to payment. The role includes guiding adjusters, collaborating across departments, and enforcing compliance with policies and procedures.

The ideal candidate holds a Bachelor's degree in business or insurance, with 2–5 years of experience, strong analytical skills, and proficiency in claims software.

Qualifications

• Bachelor's degree in Business Administration, Insurance, or a related field.
• 2–5 years of experience in claims processing or supervision for Non-Life.
• Strong analytical skills and attention to detail.
• Proficiency in claims management software.
• Excellent communication skills and the ability to work well under pressure.
• Ability to handle complex claims and make sound decisions.

Responsibilities

• Supervise day-to-day operations of the claims department to ensure efficiency and accuracy.
• Review and adjudicate claims to determine validity and authorize payment.
• Provide guidance and training to claims adjusters to enhance their performance.
• Collaborate with other departments to address claims-related inquiries and resolve issues promptly.
• Monitor claims compliance and implement policies and procedures to ensure adherence.

Skills

Analytical skills

Attention to detail

Communication skills

Decision making

Claims software

Education

Bachelor's degree in business/insurance

Tools

Claims management software

Job description

Manila Bankers Life Insurance Corporation is seeking a Supervisory professional to oversee the claims department, ensure efficient processing, and adjudicate claims for validity prior to payment. The role includes guiding adjusters, collaborating across departments, and enforcing compliance with policies and procedures.

The ideal candidate holds a Bachelor's degree in business or insurance, with 2–5 years of experience, strong analytical skills, and proficiency in claims software.