Claims Admin Specialist — 1-Year Contract (Day Shift)

RecruitFirst; Santo Niño 1st; On-site; PHP 1,263,000 - 2,106,000; Full time

Job summary

RecruitFirst is seeking a diligent Claims Admin to join the team on a 1-year extendable contract. You will manually register A&H and Life insurance claims, prepare documents for scanning and indexing, and maintain accurate claims records to ensure timely processing.

The role requires MS Office proficiency and attention to detail, with responsibilities covering emails, enquiries, and coordination with hospitals for medical reports.

Qualifications

• Min GCE 'N' Level.
• Relevant claims admin experience preferred.
• Clinic claims experience acceptable.
• Proficient in MS Office.

Responsibilities

• Perform manual registration of A&H and Life insurance claims.
• Prepare claim documents for scanning, indexing, and registration into the claims system.
• Assist in maintaining accurate claims records and documentation.
• Manage A&H claims-related emails and enquiries.
• Support claims assessors by attending to agent, customer service, and industry search enquiries.
• Assist in resolving missing documentation issues and follow up with relevant parties for outstanding requirements.
• Prepare responses to lawyer letters relating to claims involving Letters of Administration and Grants of Probate.
• Prepare and send death claims invitation letters to potential claimants under proactive claims handling initiatives.
• Follow up with hospitals and clinics for outstanding medical reports.
• Collect and process incoming mails, cheques, and hardcopy claim submissions.
• Update Credit Shield claims records and trackers.
• Conduct hospital, clinic, and industry searches to support claims processing.
• Perform fund transfers to facilitate timely claims payments.
• Support ad-hoc projects and administrative tasks assigned by supervisors.
• Undertake any other duties as assigned to support the operational needs of the Claims Department.

Skills

MS Office

Education

GCE 'N' Level

Job description

RecruitFirst is seeking a diligent Claims Admin to join the team on a 1-year extendable contract. You will manually register A&H and Life insurance claims, prepare documents for scanning and indexing, and maintain accurate claims records to ensure timely processing.

The role requires MS Office proficiency and attention to detail, with responsibilities covering emails, enquiries, and coordination with hospitals for medical reports.