Cisco UC Upgrade Engineer – CUCM/UCCX & VMware Specialist

Bold Business; Manila; On-site; PHP 3,035,822 - 4,250,151; Full time

Benefits offered by this job

Work on high-visibility Cisco UC upgrade initiatives

Gain exposure to latest Cisco UC and VMware technologies

Collaborate with experienced engineers across regions

Job summary

Bold Business, a global BPO firm, is searching for an experienced Cisco UC Voice Engineer to support critical upgrades in enterprise communication platforms. Responsibilities include upgrading CUCM, UCCX, and CUC, collaborating with cross-functional teams, and ensuring compliance with company standards. Required qualifications include CCNA certification and hands-on experience with Cisco technologies. The successful candidate will work on high-impact projects and gain exposure to the latest technologies.

Qualifications

• Hands-on experience upgrading CUCM, UCCX, and CUC environments.
• Experience upgrading VMware ESXi from 6.5/7.0 to 8.0.
• Strong analytical, troubleshooting, and problem-solving skills.

Responsibilities

• Perform upgrades of CUCM, UCCX, and CUC from version 12.5 to 15.4.
• Execute VMware ESXi upgrades from versions 6.5 and 7.0 to 8.0.
• Coordinate with global teams to plan and execute upgrade windows.

Skills

Upgrading CUCM, UCCX, and CUC environments

Troubleshooting

Analytical skills

Written and verbal communication skills

Education

CCNA certification

Tools

VMware ESXi

Job description

Bold Business, a global BPO firm, is searching for an experienced Cisco UC Voice Engineer to support critical upgrades in enterprise communication platforms. Responsibilities include upgrading CUCM, UCCX, and CUC, collaborating with cross-functional teams, and ensuring compliance with company standards. Required qualifications include CCNA certification and hands-on experience with Cisco technologies. The successful candidate will work on high-impact projects and gain exposure to the latest technologies.