Cisco Network Solutions Architect & POC Specialist

SYNETCOM Philippines, Inc.

Mandaluyong

On-site

PHP 1,200,000 - 1,600,000

Full time

4 days ago

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Job summary

SYNETCOM Philippines, Inc. seeks a Solutions Engineer to design, deploy, and support Cisco-based infrastructure solutions.

You will engage in pre-sales and post-sales activities, assist sales with technical scoping, and drive POCs to ensure successful deployments and knowledge transfer. The role requires strong routing/switching knowledge, network operations discipline, and troubleshooting in carrier-grade or high-availability environments.

Qualifications

Bachelor's degree or equivalent in Electronics/Computer Engineering.
3+ years experience in network infrastructure in Telco/ISP/Data Center/POP.
CCNA or higher certification required.
Hands-on experience with Cisco routers and switches.
Solid understanding of TCP/IP, Ethernet, VLANs, subnetting, and Layer 2/3 routing.
Experience troubleshooting network incidents in production.
Ability to read network diagrams and technical docs.
Familiarity with network monitoring and troubleshooting tools.
Strong analytical, problem-solving and communication skills.

Responsibilities

Collaborate with the sales team to provide technical consultancy during pre-sales activities.
Assess customer requirements, business needs, existing environments, and technical challenges to design and recommend appropriate network and IT infrastructure solutions.
Design network infrastructure and solution architectures for customers, including preparation of BOMs and BOQs.
Prepare and deliver technical proposals, presentations, demonstrations, bidding documents, RFP/RFI responses, and other solution documentation.
Conduct Proof of Concept (POC), pre-sales, implementation, and post-implementation technical presentations and meetings.
Support the solution implementation, deployment, integration, configuration, migration, testing, and optimization activities according to project schedules.
Deliver professional services, technical training, and knowledge transfer to customers, partners, and internal teams.
Provide Level 2 technical support, troubleshooting, incident resolution, and post-deployment support.
Monitor and optimize deployed solutions, including routing, QoS, application-aware traffic steering, performance, security, scalability, and overall system reliability.
Prepare and submit project status reports, accomplishment reports, operational updates, and other required documentation in a timely manner