Chief of Staff

NexusPoint; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

NexusPoint in the Philippines seeks a results-driven Chief of Staff to support executives, streamline operations, and drive strategic initiatives. You will manage calendars, coordinate cross-functional projects, and ensure priorities move forward with minimal direction.

Ideal candidates have at least 3 years in similar roles, strong English communication, and a track record of ownership. Proficiency with AI tools and productivity platforms helps enable efficient, transparent execution across

Qualifications

• 3+ years of experience in Chief of Staff or equivalent roles involving executive support and operational ownership.
• Strong project management experience with coordinating multiple projects, timelines, and stakeholders.
• Demonstrated ability to work independently, anticipate needs, and take initiative without detailed instructions.
• Excellent written and verbal English communication with executives and cross-functional teams.
• Ability to manage competing demands in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Manage executive schedules, coordinate meetings, and ensure priorities are organized and followed through.
• Prepare meeting agendas, capture notes, document decisions, and track action items to completion.
• Maintain timely updates on priorities, progress, risks, and decisions to leadership.
• Oversee cross-functional initiatives, ensuring accountability and momentum.
• Drive projects from planning through execution, delivering on commitments.

Skills

Project management

Executive support

Cross-functional coordination

English communication

Independence

Tools

AI productivity tools

Project management software

Job description

At NexusPoint, our Chief of Staff professionals are dedicated to supporting business leaders by driving operational efficiency, coordinating strategic initiatives, and ensuring seamless execution across the organization. They operate within a culture of speed, high performance, excellence, and passion, helping leadership stay focused, informed, and aligned on business priorities.

Primary Goal

Proactively manage executive workflows, oversee cross-functional projects, and support day-to-day business operations to ensure priorities move forward without constant direction. This role requires a highly resourceful, intellectually curious professional who can anticipate needs, identify potential bottlenecks, and take ownership of operational execution while keeping leadership informed.

Key Responsibilities

Executive Operations & Leadership Support

• Manage executive schedules, coordinate meetings, and ensure leadership priorities are organized and followed through.
• Prepare meeting agendas, capture meeting notes, document decisions, and track action items to completion.
• Maintain consistent communication with executives, providing timely updates on priorities, progress, risks, and outstanding decisions.
• Anticipate executive needs and proactively address operational requirements before they become urgent.
• Step in to coordinate day-to-day operations and maintain business continuity when executive leadership is unavailable.

Project Management & Execution

• Oversee multiple projects simultaneously, ensuring timelines, deliverables, owners, and dependencies are clearly defined and tracked.
• Coordinate cross-functional initiatives and follow up with stakeholders to maintain accountability and momentum.
• Identify project delays, operational gaps, and competing priorities, then recommend and implement practical solutions.
• Establish and maintain project tracking systems, status reports, and workflows that provide leadership with visibility into ongoing work.
• Drive projects from planning through execution and completion, ensuring that commitments are fulfilled and objectives are achieved.

Strategic Planning & Business Operations

• Support leadership in translating business objectives into actionable plans, priorities, and measurable outcomes.
• Help evaluate and prioritize initiatives based on urgency, business impact, available resources, and strategic objectives.
• Monitor key performance indicators, project milestones, and operational metrics to identify areas for improvement
• Research business challenges, investigate potential solutions, and provide recommendations backed by relevant information
• Identify opportunities to improve processes, reduce inefficiencies, and strengthen coordination across teams.

Cross-Functional Coordination & Accountability

• Serve as a central coordination point between leadership, team members, and other stakeholders.
• Ensure that relevant stakeholders remain informed about project progress, decisions, changes, and next steps.
• Follow up on commitments and resolve coordination issues before they affect delivery.
• Build repeatable processes and communication practices that improve transparency, accountability, and execution.
• Adapt quickly to changing priorities while ensuring that critical projects and responsibilities remain on track.

Process Improvement & Technology Enablement

• Leverage AI tools, automation, and modern productivity platforms to streamline workflows and improve operational efficiency.
• Help organize business information, meeting documentation, project records, and operational data into accessible systems.
• Identify opportunities to replace manual or spreadsheet-dependent processes with more structured and efficient workflows.
• Learn new business systems and technologies quickly and help teams adopt practical improvements.

Business Development & Marketing Support

• Provide operational support for business initiatives, special projects, and emerging priorities as the organization grows.
• Assist with research, coordination, and execution of marketing-related initiatives when needed.
• Develop familiarity with the company's products, services, customers, and business model to identify additional opportunities to contribute.
• Take on expanded responsibilities as business knowledge and organizational needs evolve.

Experience & Qualifications

• At least 3 years of experience as a Chief of Staff, Executive Operations Manager, Project Manager, Business Operations Manager, or in a comparable role involving executive support and operational ownership.
• Strong project management experience, including coordinating multiple projects, tracking deliverables, managing timelines, and following through with stakeholders.
• Demonstrated ability to work independently, anticipate needs, and take initiative without waiting for detailed instructions.
• Excellent written and verbal English communication skills, with the ability to communicate clearly, concisely, and confidently with executives and crossfunctional teams.
• Strong organizational and prioritization skills, with the ability to manage competing demands in a fast-paced environment.
• Sound judgment, problem-solving ability, and resourcefulness when handling ambiguous or changing situations.
• Experience preparing meeting notes, tracking action items, coordinating schedules, and maintaining project visibility.
• Ability to understand business objectives, ask thoughtful questions, and translate discussions into concrete next steps.
• Comfortable learning new technologies, using AI-powered productivity tools, and improving existing workflows.
• High level of ownership, accountability, discretion, and professionalism when handling confidential business information.

Core Tools & Platforms

• Candidates must have intermediate to advanced proficiency in at least one tool from each required category.