CASHIER

I-Serve360 Corporation; Naga; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Employee discounts

Job summary

I-Serve360 Corporation in Naga City, Camarines Sur, is seeking a dedicated Cashier to join our team. This full-time position focuses on delivering excellent customer service, processing a variety of payments, and ensuring accurate billing and cash handling while upholding security procedures.

You will work in a fast-paced retail environment, balance the cash drawer, assist customers with questions, process refunds or exchanges, and keep the checkout area tidy.

Qualifications

• Proven experience as Cashier or similar role.
• Proficient with POS systems and cash handling equipment.
• Strong numeracy and ability to handle cash accurately.
• Excellent customer service with a friendly approach.
• Ability to work in a fast-paced environment while staying accurate.

Responsibilities

• Process customer payments accurately using POS system and handle cash, card, and digital transactions.
• Provide courteous and efficient customer service while maintaining a welcoming demeanour.
• Balance the cash drawer at shift start and end, reconcile transactions and address discrepancies.
• Scan items, verify prices, and ensure accurate billing for purchases.
• Handle customer inquiries, complaints, and requests professionally and promptly.
• Maintain a clean and organized checkout area and restock supplies as needed.
• Follow company policies and security protocols to safeguard assets.
• Collaborate with team members to support store operations and peak periods.
• Process refunds and exchanges per company procedures.
• Maintain confidentiality of customer information and company data.

Skills

Cash handling

POS experience

Customer service

Numeracy

Communication

Reliability

Flexibility

Attention to detail

Tools

POS system

Job description

About the role

We are seeking a dedicated and detail-oriented Cashier to join the I-Serve360 Corporation team in Naga City, Camarines Sur. This is a full-time position that plays a crucial role in delivering exceptional customer service and maintaining the financial integrity of our operations. As a Cashier, you will be the final point of contact for our customers, ensuring smooth transactions and creating positive experiences that reflect our commitment to excellence.

What you'll be doing

• Processing customer payments accurately using the point-of-sale (POS) system and handling cash, card, and digital transactions
• Providing courteous and efficient customer service whilst maintaining a welcoming demeanour at all times
• Balancing the cash drawer at the beginning and end of each shift, reconciling transactions and identifying discrepancies
• Scanning items, verifying prices, and ensuring accurate billing for all purchases
• Handling customer enquiries, complaints and requests with professionalism and resolving issues promptly
• Maintaining a clean and organised checkout area, restocking supplies as needed
• Following all company policies, procedures and security protocols to safeguard company assets
• Collaborating with team members to support store operations and assist during peak trading periods
• Processing refunds and exchanges in accordance with company procedures
• Maintaining confidentiality of customer information and company data

What we're looking for

• Proven experience as a Cashier or in a similar customer-facing retail role
• Proficiency with point-of-sale (POS) systems and cash handling equipment
• Strong numeracy skills with the ability to handle cash transactions accurately and efficiently
• Excellent customer service skills with a friendly, professional approach
• Ability to work in a fast-paced environment whilst maintaining accuracy and attention to detail
• Strong communication skills and ability to interact positively with diverse customers
• Reliability, integrity and honesty, particularly regarding financial transactions
• Ability to work flexible hours, including weekends and public holidays as required
• Physical ability to stand for extended periods and perform repetitive tasks
• Basic literacy and numeracy skills, with competence in English and the local language
• Preferably, experience in the retail or sales industry would be advantageous

What we offer

• Competitive salary and benefits package
• Full-time employment providing job security and stability
• Supportive team environment with experienced colleagues who value collaboration
• Opportunities for training and professional development within the organisation
• Clear career progression pathways as you develop your skills and experience
• Employee discounts and perks available to all staff members
• Work-life balance with structured shift patterns and time off
• A dynamic workplace culture that values customer satisfaction and employee wellbeing

About us

I-Serve360 Corporation is committed to delivering outstanding service and value to our customers across the Philippines. We pride ourselves on our customer-centric approach, innovative solutions and dedicated team members who are passionate about excellence. Operating from Naga City, Camarines Sur, we serve the local community with integrity, professionalism and a strong commitment to growth. Our team-oriented culture fosters collaboration, continuous improvement and recognition of individual contributions. We believe that our employees are our greatest asset, and we invest in creating an inclusive, supportive workplace where everyone can thrive.