A local retail store in Davao del Sur is seeking a customer service representative to assist customers with purchases, handle transactions, and maintain inventory. The ideal candidate has customer service experience, strong attention to detail, and basic math skills. This role involves greeting customers, processing payments, and managing product returns. Applicants must be reliable and able to work in a fast-paced environment.
Qualifications
Previous experience in a retail or service industry environment is preferred.
Punctual, dependable, and able to work in a fast-paced environment.
Responsibilities
Greet customers and assist them with their purchases.
Accurately handle cash and credit transactions.
Assist with restocking merchandise and maintaining the checkout area.
Process refunds or exchanges according to company policies.
Reconcile the cash register at the beginning and end of each shift.
Ensure accuracy in transactions and pricing.
Skills
Customer Service Experience
Basic Math Skills
Communication Skills
Attention to Detail
Job description
Responsibilities
Customer Interaction: Greet customers, assist them with their purchases, and provide excellent customer service by answering questions and addressing concerns.
Transaction Processing: Accurately handle cash, credit, and debit transactions, ensuring correct change is given and processing payments efficiently.
Inventory Management: Assist with restocking merchandise and maintaining a clean and organized checkout area.
Receipt and Returns: Issue receipts, process refunds or exchanges, and manage returns according to company policies.
Daily Balancing: Reconcile the cash register at the beginning and end of each shift to ensure accuracy of transactions.
Basic Math Skills: Ability to handle cash and calculate change accurately.
Communication Skills: Clear and polite communication with customers and coworkers.
Attention to Detail: Ensuring accuracy in transactions, pricing, and inventory.
Qualifications
Customer Service Experience: Previous experience in a retail or service industry environment is preferred.
Reliability: Punctual, dependable, and able to work in a fast-paced environment.