A local retail store in Davao del Sur is seeking a dedicated Customer Service Associate to greet customers, assist with purchases, and ensure efficient transaction processing. The ideal candidate has good communication skills and a commitment to providing excellent service. Responsibilities include managing inventory and balancing the cash register. Experience in retail is preferred.
Qualifications
Ability to handle cash and calculate change accurately.
Clear and polite communication with customers and coworkers.
Ensuring accuracy in transactions, pricing, and inventory.
Responsibilities
Greet customers and assist them with their purchases.
Accurately process cash and credit transactions.
Assist with restocking merchandise.
Skills
Customer Service Experience
Communication Skills
Attention to Detail
Job description
Responsibilities
Customer Interaction: Greet customers, assist them with their purchases, and provide excellent customer service by answering questions and addressing concerns.
Transaction Processing: Accurately handle cash, credit, and debit transactions, ensuring correct change is given and processing payments efficiently.
Inventory Management: Assist with restocking merchandise and maintaining a clean and organized checkout area.
Receipt and Returns: Issue receipts, process refunds or exchanges, and manage returns according to company policies.
Daily Balancing: Reconcile the cash register at the beginning and end of each shift to ensure accuracy of transactions.
Qualifications
Basic Math Skills: Ability to handle cash and calculate change accurately.
Communication Skills: Clear and polite communication with customers and coworkers.
Attention to Detail: Ensuring accuracy in transactions, pricing, and inventory.
Customer Service Experience: Previous experience in a retail or service industry environment is preferred.
Reliability: Punctual, dependable, and able to work in a fast-paced environment.