A local retail shop in Davao del Sur is seeking a customer service representative to handle transactions and provide excellent service. Responsibilities include processing purchases, addressing customer inquiries, and maintaining cleanliness in the cash register area. Ideal candidates will have basic math skills, strong communication abilities, and attention to detail. Previous experience in retail is preferred, but not required.
Qualifications
Ability to perform basic arithmetic and handle cash transactions accurately.
Strong verbal communication skills to interact with customers and team members.
High level of accuracy in processing transactions and handling money.
Ability to stand for long periods and handle some physical tasks.
Prior experience in a retail or customer service role is preferred, but not always required.
Responsibilities
Accurately and efficiently process customer purchases, returns, and exchanges.
Provide excellent customer service by addressing inquiries and resolving complaints.
Accept various payment methods and ensure correct change is provided.
Ensure the cash register area is clean and organized.
Regularly count and balance the cash drawer for accurate records.
Skills
Basic Math Skills
Communication Skills
Attention to Detail
Physical Stamina
Job description
Responsibilities
Processing Transactions: Accurately and efficiently process customer purchases, returns, and exchanges through a register or POS system.
Customer Service: Provide excellent customer service by addressing inquiries, resolving complaints, and offering assistance with store products.
Handling Payments: Accept various payment methods (cash, credit/debit cards, mobile payments) and ensure correct change is provided.
Maintaining Cleanliness: Ensure the cash register area is clean, organized, and stocked with necessary supplies.
Balancing Cash Drawer: Regularly count and balance the cash drawer, ensuring accurate records of transactions for end-of-shift reconciliation.
Qualifications
Basic Math Skills: Ability to perform basic arithmetic and handle cash transactions accurately.
Communication Skills: Strong verbal communication skills to interact with customers and team members.
Attention to Detail: High level of accuracy in processing transactions and handling money.
Physical Stamina: Ability to stand for long periods and handle some physical tasks, such as lifting light to moderate items.
Previous Experience: Prior experience in a retail or customer service role is preferred, but not always required.