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John Clements Consultants, Inc. is seeking a Cash Posting Specialist to accurately process large volumes of payments and remittances within our Electronic Practice Management system.
The role requires posting and reconciling transactions with attention to detail and adherence to internal controls. You will work onsite at Bridgetowne, Quezon City, on a night shift, ensuring postings within 48 hours and addressing discrepancies professionally.
About the role
The Cash Posting Specialist is responsible for accurately processing high volumes of payments, transactions, and remittances, including payment posting, document scanning, and reconciliation. The role ensures that all transactions are processed within established timelines and in compliance with company policies, internal controls, and applicable regulations.
Key responsibilities
Provide excellent customer service to internal and external customers through prompt responses and professional communication
Review patient accounts and accurately post incoming payments and transactions into the Electronic Practice Management (EPM) system within 48 hours of receipt
Ensure compliance with established internal controls, payment posting procedures, and adjustment and write-off guidelines
Balance and close payment batches accurately and within required timelines
Apply appropriate ANSI codes when posting payments to ensure accurate transaction processing and reporting
Scan, upload, and organize supporting documents as required
Investigate and resolve payment discrepancies, including duplicate payments and incorrect postings
Process monthly account adjustments in the EPM system accurately and on time
Validate and process refund checks received from the Refund Clerk
Respond to patient inquiries and complaints within 48 hours of receipt
About you
Bachelors degree or undergraduate
At least 2 years of experience in medical billing or healthcare revenue cycle operations
Experience using Electronic Health Records (EHR) or Electronic Practice Management (EPM) systems is a plus
Excellent 10-key data entry and numerical accuracy skills
Excellent verbal and written communication skills
Ability to investigate and resolve payment-related issues and discrepancies
Willing to work onsite (Bridgetowne, Quezon City) and night shift schedule.