Payment Posting Specialist

Our Clients; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Our Clients seeks a detail-oriented medical billing professional to join our team in Quezon City. The role involves processing high volumes of transactions and remittances, posting in the EPM system within 48 hours, and ensuring accuracy across batches.

You will collaborate with RCM leads, resolve payment issues, and maintain quality control while meeting deadlines. Excellent 10-key skills and EPIC experience are highly valued.

Qualifications

• 2 Years of billing experience in a medical office or hospital a plus.
• Excellent 10-key skills.
• EHR/EMR like EPIC experience is highly preferred
• Excellent interpersonal communication skills
• Ability to maintain quality control standards
• Ability to meet deadlines
• Detailed oriented and organized
• Ability to communicate with team members at all levels of the organization

Responsibilities

• Provide excellent customer service to internal and external customers through prompt response and courteous communication.
• Research accounts and post all incoming transactions into the EPM system within 48 hours of receipt of the data - following internal controls to ensure proper posting and write-off protocols.
• Balance and close all batches timely and accurately.
• Utilize proper ANSI codes when posting payments to ensure accurate reporting.
• File/scan supporting documents timely and accurately as directed.
• Address payment issues like double payments or other discrepancies in a timely manner.
• Complete monthly adjustments in the EPM as directed timely and accurately.
• Validate and process all refund checks from the Refund Clerk
• Respond to patient inquires and complaints with 48 hours of date of receipt
• Pro-actively escalated issues and conflict to the RCM Supervisor and/or RCM Manager as needed
• Ability to effectively collaborate and communicate with other RCM Team Lead Colleagues
• Demonstrate effective supervisory skills
• Demonstrates ability to establish and maintain effective internal and external working relationships
• Must demonstrate an above average ability to communicate effectively both orally and in writing
• Must demonstrate the ability to exercise sound judgment and discretion
• Participates in professional development activities and attends staff and committee meetings as required
• Assist team members as needed.
• Performs other duties as assigned.

Skills

Billing

Medical office experience

EPIC EMR

10-key skills

Interpersonal communication

Attention to detail

Tools

EPIC

Job description

A motivated problem solver who can collaborate effectively within a team and accurately process high

volumes of transactions and remittances, scanning, and post payment reconciliations while observing all

relevant regulations and protocols.

Essential Functions

• Provide excellent customer service to internal and external customers through prompt response and courteous communication.
• Research accounts and post all incoming transactions into the EPM system within 48 hours of receipt of the data - following internal controls to ensure proper posting and write-off protocols.
• Balance and close all batches timely and accurately.
• Utilize proper ANSI codes when posting payments to ensure accurate reporting.
• File/scan supporting documents timely and accurately as directed.
• Address payment issues like double payments or other discrepancies in a timely manner.
• Complete monthly adjustments in the EPM as directed timely and accurately.
• Validate and process all refund checks from the Refund Clerk
• Respond to patient inquires and complaints with 48 hours of date of receipt
• Pro-actively escalated issues and conflict to the RCM Supervisor and/or RCM Manager as needed
• Ability to effectively collaborate and communicate with other RCM Team Lead Colleagues
• Demonstrate effective supervisory skills
• Demonstrates ability to establish and maintain effective internal and external working relationships
• Must demonstrate an above average ability to communicate effectively both orally and in writing
• Must demonstrate the ability to exercise sound judgment and discretion
• Participates in professional development activities and attends staff and committee meetings as required
• Assist team members as needed.
• Performs other duties as assigned.

Knowledge/Skills Abilities Required

• 2 Years of billing experience in a medical office or hospital a plus.
• Excellent 10-key skills.
• EHR/EMR like EPICexperience is highly preferred
• Excellent interpersonal communication skills
• Ability to maintain quality control standards
• Ability to meet deadlines
• Detailed oriented and organized
• Ability to communicate with team members at all levels of the organization