Cash Center Specialist

CTBC Bank (Philippines) Corp.; Metro Manila; On-site; PHP 223,000 - 312,000; Full time

Job summary

CTBC Bank (Philippines) Corp. is seeking a Cash Center Operations professional to deliver accurate and efficient services to customers, including cash deliveries, deposits, and BSP-related transactions. The role emphasizes adherence to bank policies, risk awareness, and timely processing.

The ideal candidate has a four-year degree, banking experience in Cash Center Operations, and a valid driver’s license. Fluency in English and Filipino is required to communicate with branch partners and

Qualifications

• Four-year college degree required.
• Banking experience in Cash Center Operations preferred.
• Must hold a valid Driver’s License.
• Fluent in English and Filipino.

Responsibilities

• Deliver accurate and efficient cash center service for customers, including cash delivery and pick-up, BSP transactions, and other assigned tasks.
• Process cash center transactions in line with bank policies and regulatory requirements.
• Maintain accuracy and timeliness in deposit and withdrawal processing and posting to client accounts.
• Identify risks and advise on controls to prevent potential loss.
• Prepare daily service tracking reports for Unit Head and ensure proper filing of reports.

Skills

English

Filipino

Education

Bachelor’s degree

Job description

About the role

This role involves delivering competent, accurate and efficient service to Cash Center Unit customers, processing cash transactions in accordance with bank policies and procedures and supporting process improvement initiatives. The position requires identifying risk areas, ensuring quality service delivery, and maintaining accountability for output quality and service timelines.

Key responsibilities

• Deliver competent accurate and efficient service to all Cash Center Unit customers including delivery and pick-up of cash, BSP withdrawal and deposits, servicing of pick-up deposits, and other assigned transactions
• Process Cash Center Unit transactions in accordance with bank policies and procedures and in compliance with regulatory and industry requirements
• Process Cash Center transactions accurately and completely within the prescribed cut-off time
• Efficiently handle servicing of delivery and pick-up of cash from and to branches and BSP
• Ensure accuracy of deposit transactions being handled
• Report to immediate supervisor any discrepancy found in cash center transactions
• Ensure successful posting of transactions to client's account
• Identify risks and recommend controls to prevent potential loss
• Prepare daily service tracking report to Unit Head for consolidation
• Ensure proper filing and timely sending of reports

About you

• Four-year College Degree from a reputable school
• Banking experience in the field of Cash Center Operations
• Must be issued with a Driver's License
• Fluent in English and Filipino