Case Management Coordinator (PHRN)

Genfinity Philippines, Inc.; Makati; On-site; PHP 391,000 - 670,000; Full time

Job summary

Genfinity Philippines, Inc. is seeking licensed nurses for its first Philippine-based site to support Case Management nurses and workers’ compensation claims in Makati. You will triage referrals, protect patient information, and participate in trainings while performing duties as needed.

The role emphasizes medical judgment, strong communication, and time management in a fast-paced environment. Equal opportunity employer with privacy protections as described.

Qualifications

• Active Nursing license in the Philippines.
• At least 1 year experience in US Healthcare.
• Clinical experience is an advantage.
• Experience in Workers’ Compensation preferred.
• Excellent communication skills.
• Proficient in decision making, problem solving, and time management.
• Typing speed of at least 45 WPM preferred.
• Able to multi-task in a fast-paced environment.
• Proficient in MS Office Suite.

Responsibilities

• Monitor incoming case management referrals received
• Apply basic clinical decision-making skills to triage referrals, ensuring cases are directed to the correct Case Managers
• Handling protected health information consistent with department and company policies and regulatory requirements
• Attend training/educational classes as appropriate
• Perform other assigned duties and responsibilities as deemed necessary

Skills

Nursing license PH

US Healthcare exp

Clinical exp

Workers' Comp exp

Communication

Decision making

Time management

Typing 45 WPM

Multi-tasking

MS Office skills

Tools

MS Office Suite

Job description

WHAT IS NEXT IN YOUR CAREER IN 2026?

Our US-based client, a premier multiline claims services provider, is looking for Licensed Philippine Nurses to be part of their team at their first Philippine-based site. The role will provide support to Case Management (CM) nurses and clients for workers’ compensation (WC) claims.

Primary Duties and Responsibilities:

• Monitor incoming case management referrals received
• Apply basic clinical decision-making skills to triage referrals, ensuring cases are directed to the correct Case Managers
• Handling protected health information consistent with department and company policies and regulatory requirements
• Attend training/educational classes as appropriate
• Perform other assigned duties and responsibilities as deemed necessary

Qualifications:

• An active Nursing license in the Philippines
• At least 1 year experience in US Healthcare
• Clinical Experience is an advantage
• Experience in Workers’ Compensation preferred
• Excellent communication skills
• Must be proficient in decision making, problem solving, and time management
• Typing speed of at least 45 WPM preferred
• Ability to multi-task in a fast-paced environment
• Proficient in MS Office Suite and general computer literacy
• Willing to work any assigned shift during a work week in Makati City or any assigned office location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

Privacy Notice & Consent

We value your privacy. By submitting your information through this form, you are applying for a position at Genfinity Philippines, Inc. and voluntarily providing personal information, including your name, contact details, and resume.

This information will be collected and processed solely for recruitment purposes, including evaluating your qualifications, assessing your skills, verifying your background, and contacting you about your application. As part of the recruitment process, identity verification may be conducted at a later stage i.e. post-offer stage, which may require the collection and review of valid identification documents. Your personal data will be processed in accordance with the Data Privacy Act of 2012.

You have the right to access, correct, or withdraw your data at any time. For more information, please refer to our Privacy Policy or contact our Data Protection Team at [e-mail] .

By submitting this form, I acknowledge that I have read and understood the above Privacy Notice and hereby give my free, informed, and voluntary consent to the collection and processing of my personal information by Genfinity Philippines, Inc. for recruitment purposes.