Case Management Coordinator PHRN

Genfinity; Makati; On-site; PHP 502,000 - 725,000; Full time

Job summary

Genfinity in Makati City, Philippines, seeks licensed Philippine Nurses to support US workers' compensation case management. The role focuses on triaging referrals, protecting health information, and coordinating with Case Managers.

Candidates should have at least 1 year US healthcare experience, strong communication, and proficiency in MS Office. The position requires flexibility to cover assigned shifts and locations.

Qualifications

• Active Nursing license in the Philippines
• At least 1 year experience in US Healthcare
• Clinical experience is an advantage
• Experience in Workers' Compensation preferred
• Typing speed of at least 45 WPM preferred
• Willing to work any assigned shift in Makati City or other office locations

Responsibilities

• Monitor incoming case management referrals
• Apply basic clinical decision-making to triage referrals
• Handle protected health information per policies and regs
• Attend training/educational classes as appropriate
• Perform other duties as assigned

Skills

Communication

Decision making

Time management

Multi-tasking

Education

Nursing license (Philippines)

Tools

MS Office

Job description

Job Description:

WHAT IS NEXT IN YOUR CAREER IN 2026?

Our US-based client, a premier multiline claims services provider, is looking for Licensed Philippine Nurses to be part of their team at their first Philippine-based site. The role will provide support to Case Management (CM) nurses and clients for workers' compensation (WC) claims.

Primary Duties and Responsibilities:

• Monitor incoming case management referrals received
• Apply basic clinical decision-making skills to triage referrals, ensuring cases are directed to the correct Case Managers
• Handling protected health information consistent with department and company policies and regulatory requirements
• Attend training/educational classes as appropriate
• Perform other assigned duties and responsibilities as deemed necessary

Qualifications:

• An active Nursing license in the Philippines
• At least 1 year experience in US Healthcare
• Clinical Experience is an advantage
• Experience in Workers' Compensation preferred
• Excellent communication skills
• Must be proficient in decision making, problem solving, and time management
• Typing speed of at least 45 WPM preferred
• Ability to multi-task in a fast-paced environment
• Proficient in MS Office Suite and general computer literacy
• Willing to work any assigned shift during a work week in Makati City or any assigned office location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person's potential, and we'll help you achieve yours.

All information will be kept confidential according to EEO guidelines.