Case Management Coordinator

Genfinity; Makati; On-site; PHP 391,000 - 670,000; Full time

Job summary

Genfinity, a US-based healthcare services provider, seeks licensed Philippine nurses for its first Philippine-based site in Makati. You will support US workers' compensation case management and coordinate with CM nurses and clients.

Requirements include active Philippine nursing license, 1 year US healthcare experience, strong communication, and ability to work in a fast-paced environment. Training and confidentiality are emphasized.

Qualifications

• Active Nursing license in the Philippines.
• At least 1 year experience in US Healthcare.
• Excellent communication skills.
• Typing speed of at least 45 WPM preferred.

Responsibilities

• Monitor incoming case management referrals.
• Triage referrals for correct Case Managers.
• Handle protected health information per policy and law.
• Attend training/educational classes as appropriate.
• Perform other assigned duties as deemed necessary.

Skills

Nursing

Communication

Time management

MS Office

Multi-tasking

Education

Nursing license (Philippines)

Tools

MS Office Suite

Job description

Job Description:

WHAT IS NEXT IN YOUR CAREER IN 2026?

Our US-based client, a premier multiline claims services provider, is looking for Licensed Philippine Nurses to be part of their team at their first Philippine-based site. The role will provide support to Case Management (CM) nurses and clients for workers' compensation (WC) claims.

Primary Duties and Responsibilities:

• Monitor incoming case management referrals received
• Apply basic clinical decision-making skills to triage referrals, ensuring cases are directed to the correct Case Managers
• Handling protected health information consistent with department and company policies and regulatory requirements
• Attend training/educational classes as appropriate
• Perform other assigned duties and responsibilities as deemed necessary

Qualifications:

• An active Nursing license in the Philippines
• At least 1 year experience in US Healthcare
• Clinical Experience is an advantage
• Experience in Workers' Compensation preferred
• Excellent communication skills
• Must be proficient in decision making, problem solving, and time management
• Typing speed of at least 45 WPM preferred
• Ability to multi-task in a fast-paced environment
• Proficient in MS Office Suite and general computer literacy
• Willing to work any assigned shift during a work week in Makati City or any assigned office location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person's potential, and we'll help you achieve yours.

All information will be kept confidential according to EEO guidelines.