Career Opportunities for PHRNs

Concentrix Philippines; Quezon City; On-site; PHP 312,000 - 469,000; Full time

Job summary

Concentrix Philippines is seeking a Healthcare Support specialist to handle customer and patient inquiries, review and process healthcare information, and coordinate with cross-functional teams to ensure accurate service delivery. This role requires knowledge of healthcare processes, bilingual communication if applicable, and a commitment to confidentiality and compliance with healthcare standards.

It offers opportunities to work in a fast-paced healthcare environment.

Qualifications

• Bachelor's Degree in BS Nursing is required.
• PRC-licensed Registered Nurse is required.
• At least 6 months of CPO/BPO experience.
• At least 6 months of clinical experience.
• Strong communication and interpersonal skills.
• Good understanding of healthcare processes and terminology.
• Comfortable working in a fast-paced healthcare environment.

Responsibilities

• Handle customer and patient inquiries
• Review and process healthcare information
• Coordinate with appropriate teams
• Ensure services are delivered accurately and efficiently
• Maintain confidentiality and compliance with healthcare standards

Skills

Strong communication

Interpersonal skills

Healthcare knowledge

Education

Bachelor's Degree in BS Nursing

PRC-licensed Registered Nurse

Job description

About the role

This role supports healthcare-related operations by handling customer and patient inquiries, reviewing and processing healthcare information, coordinating with appropriate teams, and ensuring that services are delivered accurately and efficiently. You will use your healthcare knowledge and professional experience to provide quality support while maintaining confidentiality and compliance with healthcare standards.

Key responsibilities

• Handle customer and patient inquiries
• Review and process healthcare information
• Coordinate with appropriate teams
• Ensure services are delivered accurately and efficiently
• Maintain confidentiality and compliance with healthcare standards

About you

For PHRN Applicants:

• Bachelor's Degree in BS Nursing
• PRC-licensed Registered Nurse
• At least 6 months of CPO/BPO experience
• At least 6 months of clinical experience
• Strong communication and interpersonal skills
• Good understanding of healthcare processes and terminology
• Comfortable working in a fast-paced healthcare environment