Career-Launch BPO Roles: Voice & Non-Voice at Clark

DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY; Mabalacat; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Career growth

Bonuses

Training opportunities

Job summary

DIMO Enterprises & Overseas Placement Agency in Clark Freeport Zone, Pampanga, invites you to join our September BPO Career Opportunities in voice and non-voice roles. You will be the primary contact between clients and customers, delivering friendly service and resolving enquiries efficiently.

We seek high school graduates with excellent communication, strong customer service orientation, and the ability to multitask, including shifts.

Qualifications

• High school diploma or equivalent.
• Excellent written and verbal communication skills.
• Strong customer service orientation and interpersonal abilities.
• Ability to multitask and prioritise effectively.

Responsibilities

• Handle customer calls and provide accurate product information.
• Resolve issues promptly and maintain detailed records of interactions.
• Document customer interactions and meet performance targets.
• Respond to inquiries via email, chat, or social media for non-voice roles.

Skills

Communication skills

Customer service

Typing 40 wpm

Multitasking

Shift flexibility

Computer literacy

Interpersonal skills

Professionalism

Education

High school diploma

Tools

CRM systems

PC software

Job description

DIMO Enterprises & Overseas Placement Agency in Clark Freeport Zone, Pampanga, invites you to join our September BPO Career Opportunities in voice and non-voice roles. You will be the primary contact between clients and customers, delivering friendly service and resolving enquiries efficiently.

We seek high school graduates with excellent communication, strong customer service orientation, and the ability to multitask, including shifts.