Call Center Representative ( Blended Account )

Big3 AR-Van's Garments Manufacturing Company; Pasig; On-site; PHP 200,880 - 267,840; Full time

Job summary

Big3 AR-Van's Garments Manufacturing Company, based in Pasig, Philippines, is seeking a Call Center Representative for a blended account. The role is on-site with 0–2 years of experience and requires a High School diploma or equivalent. You will handle calls, resolve inquiries, and promote products to customers.

Ideal candidates exhibit strong communication, problem-solving, and customer-focused mindset, with the ability to multitask in a fast-paced environment. No exp required.

Qualifications

• High School Diploma or equivalent.
• 0–2 years experience.
• Strong communication skills, problem-solving abilities, and a customer-focused mindset.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls while providing exceptional customer service.
• Assist customers with inquiries, complaints, and feedback, ensuring resolution and satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Promote products and services based on customer needs and preferences.
• Collaborate with team members to achieve performance targets and enhance customer experience.

Skills

Clear communication

Problem solving

Customer empathy

Multitasking

Education

High School diploma

Job description

Call Center Representative ( Blended Account )

Big3 AR-Van's Garments Manufacturing Company

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

Description

• Handle inbound and outbound calls while providing exceptional customer service.
• Assist customers with inquiries, complaints, and feedback, ensuring resolution and satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Promote products and services based on customer needs and preferences.
• Collaborate with team members to achieve performance targets and enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-focused mindset
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment
• Qualities and Traits: Patience, empathy, and a positive attitude