No BPO Experience- No Worries! | Call Center Agent (25k Monthly Pay)

Neksjob Philippines; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary + international account premium

Health and medical benefits

Career growth and promotion opportunities

Friendly and supportive work environment

Job summary

A growing international customer service firm is seeking motivated individuals to join their team in Cebu City. This role involves managing customer interactions efficiently and providing excellent service in English. The ideal candidates are high school graduates or higher, possess good English communication skills, and have a customer-focused mindset. The firm offers a competitive salary, health benefits, and opportunities for career growth in a friendly work environment.

Qualifications

• Fresh graduates are welcome to apply.
• Good to excellent English communication skills required.
• Customer-focused mindset with a positive attitude.

Responsibilities

• Manage inbound and outbound customer interactions effectively.
• Provide accurate and up-to-date information about products and services.
• Address customer concerns promptly while ensuring a positive experience.

Skills

English communication skills

Customer-focused mindset

Basic computer knowledge

Education

High school graduate or higher

Job description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Manage inbound and outbound customer interactions in a professional, courteous, and efficient manner.
• Provide clear, accurate, and up-to-date information about products, services, and company policies.
• Address and resolve customer concerns, complaints, and inquiries promptly while ensuring a positive experience.
• Adhere to company guidelines, scripts, and standard procedures to maintain consistency and service quality.

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment

Start your career and grow with us! Apply now.