Call Center Agent – Virtual Hiring | Apply Now

Neksjob Philippines; Quezon City; On-site; PHP 201,000 - 301,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking friendly Call Center Agents in the Philippines to be the first point of contact for customers, answering questions, resolving issues, and ensuring every interaction ends with the right solution.

You will handle questions about products, orders, and accounts, provide clear explanations of services, policies, and options, and strive for first-call resolution. Paid training and career growth are offered.

Qualifications

• 6+ months call center experience
• SH/SHS Grad with basic computer literacy
• Willing to work on site
• Good communication skills

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Communication skills

Computer literacy

Education

SH/SHS Grad

Job description

We’re looking for friendly and motivated Call Center Agents to join our team. You’ll be the first point of contact for customers, answering questions, resolving issues, and making sure every interaction ends with the right solution.

Key Responsibilities:

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment