Call Center Agent/Customer Service Representative (CSR)

Neksjob Philippines; Baguio; On-site; PHP 167,400 - 290,160; Full time

Job summary

Neksjobs Philippines in Baguio is seeking a Call Center Agent/Customer Service Representative to join on-site operations. The role welcomes individuals with no prior experience and a high school or senior high school diploma, dedicated to delivering friendly, customer-focused service.

You'll handle incoming calls, explain products clearly, and resolve issues while maintaining accurate records. The position emphasizes a positive attitude, problem solving, and customer care to ensure satisfaction.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Maintain professional and helpful communication with customers.

Responsibilities

• Answer calls with a positive and professional attitude.
• Give customers straight, honest answers about our products.
• Solve problems fast and with as little fuss as possible.
• Help customers update their accounts or manage their services.
• Keep clear, complete records after every conversation.

Skills

Call center

Customer service

Education

High School / Senior High School

Job description

Call Center Agent/Customer Service Representative (CSR)

On-site - Baguio No Exp Required High/Senior High School Full-time

Job Description

We're hiring Call Center Agents who are friendly, care about helping people, and truly want to make customers feel valued.

In this role, you'll answer incoming calls, explain our products clearly, solve problems, and make sure every customer ends the call happy.

What your day will look like:

Answer calls with a positive and professional attitude

Give customers straight, honest answers about our products

Solve problems fast and with as little fuss as possible

Help customers update their accounts or manage their services

Keep clear, complete records after every conversation

Qualifications

Willing to work on site

Education: At least high school or senior high school graduate

If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.

Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.

• Requests your ID or personal documents unnecessarily
• Asks for money, deposits, guarantees, or property during the hiring process
• Pressures you to invest or raise funds
• Collects illicit benefits. Engages in any other illegal or suspicious activity
• Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for

Tips

Some of our features may not work properly on your device.