Call Center Agent

TalentBuzz Recruitment Agency; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Paid Training

Employee Performance Incentives

Healthcare Benefits

Paid Time-Off

Job summary

A leading recruitment agency in Cebu City is seeking motivated individuals for the Customer Experience Representative position at their Newtown site. Responsibilities include providing support via phone, email, and chat, resolving issues, and ensuring outstanding service. Applicants should have a high school diploma, exceptional communication skills, and the ability to work in a fast-paced environment. This full-time role offers growth opportunities and benefits.

Qualifications

• High school or senior high school diploma is required.
• Exceptional communication skills are necessary.
• Ability to type 35 words per minute and navigate computer systems.
• Positive attitude and strong work ethic are essential.
• Contact center experience is a plus.

Responsibilities

• Provide support over phone, email, and online chat.
• Give clear instructions and answer product questions.
• Resolve customer issues while ensuring exceptional experience.
• Multitask across several screens and windows efficiently.

Skills

Exceptional communication skills

Ability to type 35 words per minute

Positive attitude

Strong work ethic

Education

High School or Senior High School diploma

Job description

Start a greater career at ResultsCX!

We're hiring motivated, dedicated individuals to join our team as Customer Experience Representatives at our Newtown site in the heart of Cebu City. This is your chance to join a progressive company where your achievements are recognized and rewarded.

The Role: Be the Voice of Our Customers

As an Onsite Sales Representative, you'll be passionate about providing unbelievable service. Your day-to-day will involve:

• Providing support over the phone, email, and online chat.
• Giving clear instructions and answering product questions.
• Resolving customer issues while ensuring an exceptional experience.
• Multitasking across several screens and windows efficiently.

Why Join ResultsCX?

• Growth: Explore limitless opportunities for personal and professional development.
• Rewards: Enjoy Paid Training, Employee Performance Incentives, Healthcare Benefits, and Paid Time-Off.
• Culture: We value diversity, inclusion, and a healthy work-life balance.

Do You Have What It Takes?

To secure your spot, you must have:

• A High School or Senior High School diploma.
• Exceptional communication skills.
• The ability to type 35 words per minute and basic computer navigation skills.
• A positive attitude, strong work ethic, and ability to thrive in a dynamic environment.
• Contact Center experience is a plus!

Training classes are forming now, and slots are limited. Apply today!

Job Type: Full-time

Application Question(s):

• Do you have at least 6mos BPO experience?

Work Location: In person