Café Staff/Barista

Virgin Beach Resort Laiya; Metro Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

Virgin Beach Resort Laiya is hiring a barista/ beverage service professional. The role requires basic English proficiency and at least 6 months of beverage service experience. You will greet guests, take orders, input them into the POS, and ensure bar area is stocked and clean.

The position requires a college degree and willingness to be assigned at Poblacion, Makati, with a start ASAP. Excellent customer service and guest relations are essential.

Qualifications

• Basic English proficiency is required for effective communication in this customer-facing role.
• Minimum 6 months of barista or beverage service experience is required.
• College degree is required for this barista position.

Responsibilities

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
• Establish rapport with guests to build loyal and satisfied customers.
• Replenish beverages and ensure guest satisfaction throughout the meal service.

Skills

Basic English proficiency

Clear communication

Customer service

Education

College degree

Tools

POS system

Job description

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.

• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

• Basic English proficiency is required for effective communication in this customer-facing role.

• Taking beverage orders and serving them to guests on a timely manner.

• Minimum 6 months of barista or beverage service experience is required.

• Mix and garnish beverages according to recipe and portion control standards.

• Take guest beverage or food orders and input them to the point-of-sale system.

• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.

• Establish rapport with guests to build loyal and satisfied customers.

• Ensure knowledge of menu and restaurant promotions and any special offers.

• Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.

• Replenish beverages and ensure guest satisfaction throughout the meal service.

• Willing to be assigned at Poblacion, Makati.

• CAN START ASAP

• College degree is required for this barista position.