(C) Travel Associate Account - Customer Care Specialist

Sapient Global Services; Mandaluyong; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Incentives and signing bonuses

Free coffee & biscuits

Career growth opportunities

Job summary

A dynamic customer service company in Mandaluyong is seeking a Customer Care Specialist to join their team. This full-time role offers a competitive salary up to ₱25,000 and includes bonuses and incentives. Responsibilities include handling customer concerns and processing orders with accuracy. Ideal applicants are high school graduates or ALS passers, with strong communication skills. Career shifters and fresh graduates are encouraged to apply. Join a supportive team dedicated to your growth and success.

Qualifications

• High school diploma or equivalent required.
• No experience necessary but background in customer service is a plus.
• Willingness to work on-site in Metro Manila.

Responsibilities

• Handle customer concerns via voice/non-voice channels.
• Resolve customer issues with empathy.
• Process orders and account updates accurately.

Skills

Good communication skills

Problem-solving skills

Education

High school graduates (old curriculum)

ALS passers

Fresh graduates

Job description

(C) Travel Associate Account - Customer Care Specialist

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, HMO

Professional Development

Job Training

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed
• Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For

• High school graduates (old curriculum), ALS passers, fresh grads welcome!
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila
• Career shifters and experienced CSR agents are welcome.

What You Get

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just “okay” jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for “perfect” applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!

Working Location

On-site in Mandaluyong, Metro Manila.

For more details about employment policies, please refer to the official human resources resources.