(C) Airline Account - Customer Service Agents

Sapient Global Services; Pasig; On-site; PHP 279,000; Full time

Benefits offered by this job

HMO coverage for you + 2 dependents

Incentives and signing bonuses

Life Insurance & Retirement Plan

Free coffee & biscuits

Job summary

A growing customer service firm in Metro Manila is seeking enthusiastic individuals for the Customer Service Representative team. With a competitive salary of up to ₱25,000 plus monthly commissions, the role offers extensive training and career growth opportunities. Responsibilities include addressing customer concerns and processing orders. Candidates should be high school graduates, possess good communication skills, and be willing to work onsite. Benefits include HMO coverage, incentives, and shifting schedules.

Qualifications

• High school graduates (old curriculum) or ALS passers are welcome.
• Good communication and problem-solving skills are required.
• Willingness to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through voice and non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates accurately.

Skills

Good communication skills

Problem-solving skills

Education

High school graduate (old curriculum) or ALS passer

Job description

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like:

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed
• Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For:

• High school graduates (old curriculum), ALS passers, fresh grads welcome!
• No call center experience? No problem — we’ll train you.
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila
• Career shifters and experienced CSR agents are welcome.

What You Get:

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• HMO coverage for you + 2 dependents starting Day 1
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Life Insurance & Retirement Plan for qualified hires
• Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just “okay” jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for “perfect” applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!