(C) Local account hiring - Customer Service - Travel Account

Sapient Global Services; Valenzuela; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO coverage

Pioneer accounts

Signing incentives

Life insurance

Job summary

Sapient Global Services in Metro Manila is hiring a Customer Service Representative to handle customer concerns via voice and non-voice channels, process orders, returns, and account updates with accuracy.

We welcome high school graduates, ALS passers, and fresh grads, with on-site work in Metro Manila. Training is provided; you’ll join a supportive team with opportunities for growth and earnings through monthly commissions and incentives.

Qualifications

• High school graduates or ALS passers welcomed.
• Fresh grads may apply and will be trained.
• Good communication and problem-solving abilities.

Responsibilities

• Handle customer concerns via voice and non-voice channels.
• Process orders, returns, and account updates accurately.
• Resolve issues with empathy and efficiency.
• Meet customer satisfaction targets.

Skills

Communication skills

Problem-solving

Education

High school diploma (old curriculum) / ALS

Job description

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like:

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed
• Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For:

• High school graduates (old curriculum), ALS passers, fresh grads welcome!
• No call center experience? No problem — we’ll train you.
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila
• Career shifters and experienced CSR agents are welcome.

What You Get:

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• HMO coverage for you + 2 dependents starting Day 1
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Life Insurance & Retirement Plan for qualified hires
• Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just “okay” jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for “perfect” applicants — we build them. You bring the attitude — we’ll handle the training.