Business Support Associate

Bayer AG; Taguig; On-site; PHP 300,000 - 540,000; Full time

Job summary

Bayer is seeking a Business Support Associate in Taguig, Philippines. You will provide complex support to assigned managers, ensuring service quality and stakeholder satisfaction while leveraging AI and digital tools to improve productivity and knowledge management.

You will build strong relationships with stakeholders, participate in MOS Capability initiatives, and assist with testing and implementing new processes and tools in a dynamic, international environment.

Qualifications

• 2–4 years of professional experience in a similar business support role.
• English proficiency at a high level (C1).
• Ability to build relationships with diverse stakeholders.
• Strong knowledge of IT systems and business support processes.
• Shows initiative, accountability and focus on quality.

Responsibilities

• Provide complex business support to assigned managers with ownership and service quality.
• Build effective relationships with stakeholders and ensure responsive, professional communication.
• Support MOS Capability strategic activities and project initiatives with insights.
• Assist in testing and implementing process improvements and new tools.
• Demonstrate adaptability during changes and support new ways of working.
• Collaborate with teams and share knowledge to meet objectives.

Skills

English proficiency

Communication skills

IT systems knowledge

Stakeholder collaboration

Job description

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Business Support Associate

PURPOSE

Associate ensures smooth execution of business activities, proactively identifies issues, contributes ideas for improvement, and supports the overall effectiveness of the MOS Capability while continuously developing professional expertise.

Leverage AI and digital tools to improve productivity, knowledge management, communication effectiveness, and stakeholder experience.

YOUR TASK AND RESPONSIBILITIES

• Provide complex business support to assigned manager(s), ensuring ownership, service quality and stakeholder satisfaction.
• Build strong and effective working relationships with stakeholders, ensuring responsive support and professional communication aligned with business needs and ways of working (DSO mindset).
• Participate in MOS Capability strategic activities, projects, team initiatives by supporting implementation efforts and sharing operational insights when appropriate.
• Support the implementation and testing of process improvements, new tools, and changes within the assigned scope, adapting to evolving business needs.
• Demonstrates a positive and adaptable attitude during times of change, supporting the implementation of new ways of working and contributing to a collaborative team environment.
• Demonstrates flexibility and willingness to learn new tasks, processes, and responsibilities in response to evolving business needs.
• Supports team objectives through collaboration, knowledge sharing, and providing operational assistance to colleagues when needed.

WHO YOU ARE

• Proven professional experience in the respective/similar process, ideally within a similar international operational environment. (2-4 years)
• English proficiency at C1 level, both written and spoken; proficiency in a second language is a strong asset.
• Proven experience supporting stakeholders within a defined MOS geographical support scope and across different stakeholder groups, with a practical understanding of business and operational requirements.
• Strong communication skills, with the ability to establish trusted working relationships, understand stakeholder needs, and collaborate across teams.
• Demonstrates ability to identify and resolve routine operational issues, supports solution implementation, prioritize daily activities, and deliver accurate results within established processes and deadlines.
• Strong knowledge of relevant IT systems and Business Support processes, with practical application of digital and AI solutions in daily work.
• Demonstrates initiative and accountability in daily work, with a focus on quality, stakeholder value, and continuous improvement.

Local regulations and legal requirements vary per country of hire and will be discussed with considered candidates individually based on their potential of hire.

Bayer is an Equal Opportunity Employer/Disabled/Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Division: Enabling Functions Reference Code 892131

Functional Area: General Administration & Corporate Services Location: Philippines : National Capital : Taguig