Business Protection and Continuity Management Operations Lead

Globe Telecom, Inc.; Philippines; On-site; PHP 1,200,000 - 2,200,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits package

Career growth opportunities

Job summary

GCash is seeking a Business Protection and Continuity Management Operations Lead to strengthen the organization’s continuity planning framework and oversee critical recovery programs. You will collaborate with multiple business units to ensure processes, resources, and plans are in place to minimize disruption.

The role requires 3+ years in continuity or crisis management, plus strong knowledge of ISO 22301 and BSP regulations.

Qualifications

• Bachelor’s degree in Business, Risk Management, Engineering, Information Technology, or related field.
• At least 3 years of experience in business continuity, crisis management, disaster recovery, or related areas.
• Strong knowledge of ISO 22301, BSP Circular 951, BSP Circular 1203, MORNBFI, and BSP Circular 808.
• Experience in conducting Business Impact Analysis and continuity strategy planning.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and presentation skills.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.
• Strong stakeholder management and collaboration skills.
• Project management experience is an advantage.
• Business Continuity certification is a plus.

Responsibilities

• Partner with business, enabling, and governance groups throughout the BCM process.
• Facilitate and support BIA, BCP, and testing activities.
• Review, validate, and consolidate BIA results, contingency plans, and critical resource requirements.
• Provide recommendations and guidance on business continuity and contingency planning strategies.
• Support the execution of BCP testing exercises, post-mortem reviews, and after-action reporting.
• Escalate risks, issues, and action items to management and relevant stakeholders.
• Consolidate unit-level continuity plans into an organization-wide BCM plan.
• Conduct and support 3rd party BCM assessments.
• Review continuity provisions and SLAs with vendors and external partners.
• Assist in organizing awareness programs, trainings, and continuity initiatives across the organization.
• Ensure compliance with ISO 22301, BSP Circular 951, BSP Circular 1203, and related regulatory requirements.
• Collaborate with different teams to improve continuity processes and emergency preparedness programs.

Skills

Stakeholder management

Analytical thinking

Communication skills

Problem solving

Adaptability

Leadership

Education

Bachelor’s degree

Tools

ISO 22301

BSP Circular 951

BSP Circular 1203

MORNBFI

BSP 808

Job description

Business Protection and Continuity Management Operations Lead

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! We are looking for a Business Protection and Continuity Management Operations Lead who will help strengthen the organization’s business continuity and contingency planning programs. The role will work closely with different business units to ensure critical processes, resources, and recovery plans are in place to minimize operational and financial impact during disruptions.

Key Responsibilities

• Partner with business, enabling, and governance groups throughout the Business Continuity Management (BCM) process
• Facilitate and support Business Impact Analysis (BIA), Business Continuity Planning (BCP), and testing activities
• Review, validate, and consolidate BIA results, contingency plans, and critical resource requirements
• Provide recommendations and guidance on business continuity and contingency planning strategies
• Support the execution of BCP testing exercises, post-mortem reviews, and after-action reporting
• Escalate risks, issues, and action items to management and relevant stakeholders
• Consolidate unit-level continuity plans into an organization-wide Business Continuity Plan
• Conduct and support 3rd party Business Continuity Plan assessments
• Review business continuity provisions and service level agreements with vendors and external partners
• Assist in organizing awareness programs, trainings, and business continuity initiatives across the organization
• Ensure compliance with ISO 22301, BSP Circular 951, BSP Circular 1203, and related regulatory requirements
• Collaborate with different teams to improve business continuity processes and emergency preparedness programs.

Qualifications

• Bachelor’s degree in Business, Risk Management, Engineering, Information Technology, or related field
• At least 3 years of experience in business continuity, crisis management, disaster recovery, or related areas
• Strong knowledge of ISO 22301, BSP Circular 951, BSP Circular 1203, MORNBFI, and BSP Circular 808
• Experience in conducting Business Impact Analysis and continuity strategy planning
• Strong analytical, problem-solving, and critical thinking skills
• Excellent communication and presentation skills
• Highly organized, detail-oriented, and adaptable in a fast-paced environment
• Strong stakeholder management and collaboration skills
• Project management experience is an advantage
• Business Continuity certification is a plus
• Self-motivated, proactive, and results-oriented mindset.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines. Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.

GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’. G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.