Business Process Specialist

Aboitiz Power Corporation; Makati; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

AboitizPower is seeking a Management Systems (MS) Specialist to document, review, and improve the Transition Business Group's processes, governance, and IMS tools. You will partner with process owners to drive integration, standardization, and continuous improvement across document management, corrective action governance, and BPMSystem applications.

The role emphasizes leading internal audits, IMS governance, and risk-based improvement, with focus on measurable outcomes, clarity in process

Qualifications

• At least 5 years of experience auditing and implementing management systems (e.g., ISO standards) in a relevant setting.
• Education: BS Industrial Engineering, BS Computer Science or IT-related discipline.
• Licenses/certifications: Internal Auditor Certification / Lead Auditor Certification.

Responsibilities

• Document Management & Governance: standardize processes, ensure linkage to IMS, and establish measurable deliverables.
• Corrective Action Reporting Management & Governance: support RCA, analyze CAR data, and drive improvement actions.
• Integrated Management System (IMS) Governance: lead IMS audits, train employees, and ensure continual improvement.
• Provide capability-building initiatives (e.g., RCA training, templates) to enhance analysis quality and action outcomes.
• Lead specialized audits (e.g., 5S, readiness reviews) to generate value-adding insights.
• Conduct and analyze Internal Customer Delight Surveys to gather improvement opportunities.

Skills

Auditing

Management systems

Process improvement

Documentation management

ISO standards

Leadership

Education

BS Industrial Engineering

BS Computer Science or IT-related

Job description

Select how often (in days) to receive an alert:

Business Unit: AboitizPower Transition Business Group

Power your future with AboitizPower.

As Management Systems (MS) Specialist, the role will be is responsible for documenting, reviewing, and improving TBGbusiness processes to ensure effective governance of Document Management,
Integrated Management System (IMS), Corrective Action Management, and BPMSystem Applications. It promotes process alignment, value-adding audits, andcontinuous improvement, serving as a business partner to leaders and processowners in driving integration, simplification, and operational excellence.

In This Role, Your Responsibilities Will Be:

DOCUMENT MANAGEMENT & GOVERNANCE

• Process and review the company’s business processdocumentation and provide inputs to ensure standardization,alignment with IMS and business process policies, guidelines,and standards, and interconnections across TBG processes toavoid redundancies and misalignment.
• Ensure that identified and reviewed processes are measurablein terms of deliverables and other metrics, while establishing clear linkages to other related processes.
• Create a roadmap for process documentation, continuouslyimproving tools and frameworks for business processgovernance, and ensuring integration across functions.
• Document and support process owners in establishingstandardized, clear, and repeatable processes, ensuringintegration and simplification within the processdocumentation.
• Ensure effective document control by governing the entirelifecycle of documents from creation, review, approval,issuance, and distribution to monitoring, revision, and disposal.

CORRECTIVE ACTION REPORTING MANAGEMENT & GOVERNANCE

• Monitor the performance of each region to ensure timelinessand quality of RCA completion, corrective action resolution,and issue closure, with regular reporting to leadership.
• Provide support in Root Cause Analysis (RCA) facilitation tohelp process owners identify systemic issues and implementeffective corrective actions that strengthen organizationalresilience.
• Identify and recommend opportunities for improvement in theCorrective Action Reporting (CAR) process, tools, andgovernance to enhance efficiency, transparency, andaccountability.
• Analyze trends and recurring issues from CAR data to provideinsights that inform risk mitigation, process improvement, anddecision-making.
• Develop and deliver capability-building initiatives (e.g., RCAtraining, toolkits, templates) to enhance the quality of analysisand actions across the organization.
• Drive a culture of learning by using audit and CAR findings asinputs for continuous improvement and operational excellence.

INTEGRATED MANAGEMENT SYSTEM (IMS) GOVERNANCE

• Govern IMS implementation in the Transition Business Group,ensuring IMS requirements are obtained and maintained byengaging SPOCs and concerned leaders.
• Conduct IMS overview/training to employees to sustain IMScompetency and awareness.
• Lead the preparation of IMS internal audit plans, review/updateaudit process documents, tools, and templates, ensuring auditsdeliver actionable insights.
• Serve as IMS Lead Auditor leading the scheduling, conductingaudits, creating reports, and issuing findings, and ensure thatthese findings are translated into opportunities for processimprovement and operational excellence.
• Participate in IMS external audit preparation and readinessactivities, using external audit results and findings to drivecontinual improvement in the organization.
• Recommend and facilitate adoption of new standards or bestpractices by benchmarking outside the organization,incorporating learnings from audit outcomes.
• Lead specialized audits in the BU (e.g., 5S, process reviews,readiness reviews) to assess effectiveness, with emphasis ongenerating value-adding insights for the business.
• Continuously look for new methodologies, tools, andframeworks in performing risk/control assessments and auditsthat not only ensure compliance but also strengthen efficiency& reliability.
• Conduct and analyze Internal Customer Delight Surveys (ICDS)to gather feedback, identify improvement opportunities, andprovide insights that enhance process effectiveness and overallcustomer experience.

What You Will ned:

Education & Experience:

Experience (No. of Years): At least 5 years of experience in auditing and implementing management systems (e.g., ISO standards) in Certification Bodies,Management System Consulting, Government Regulatory Agencies,Manufacturing, Industrial, or related industries; with exposure to documentmanagement, corrective action governance, and process improvement

Education: BS Industrial Engineering, BS Computer Science or other ITRelated Discipline

License/Certifications: Internal Auditor Certification / Lead Auditor Certification

Our Culture & Commitment to You: Powering Your Future

Powered by People

We value your unique identity and ensure you feel supported, trusted, and empowered.

Own Your Growth

Learn, grow, and advance through mentorship, leadership opportunities, and meaningful learning experiences.

Why We Work

Purpose is part of every job here. Your efforts directly contribute to community upliftment, sustainability, and shaping the future of energy.

Empowering Culture

Bring your full self to a workplace grounded in belonging and collaboration.

Recognition that Matters

We celebrate both visible milestones and steady efforts, honoring the dedication you bring to our mission.

About Us

AboitizPower is the holding company for the Aboitiz Group’s investments in power generation, distribution, and retail electricity services. We are among the largest power producers in the Philippines, with a balanced portfolio of assets located across the country. We are also a major producer of renewable energy, with several hydroelectric, geothermal, and solar power generation facilities.