Business Process Associate III (Finance)

Crawford & Company; Iloilo City; Sur place; PHP 360 000 - 540 000; Plein temps

Résumé du poste

Crawford & Company in Iloilo City is seeking a finance professional to manage and optimize financial processes including accounts receivable, general ledger, and reporting.

You will act as SME for core processes, handle complex scenarios like client account reconciliation and billing history, ensure data accuracy, and prepare clear reports. This role emphasizes compliance, confidentiality, and cross-functional collaboration in a fast-paced environment.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is often preferred.
• At least two (2) years work experience in accounting, finance, or a related field.
• Process Management Expertise: In-depth understanding of finance processes.
• Cash Application Expertise: Apply incoming payments to customer accounts accurately.
• Billing Knowledge: Generate invoices and manage billing cycles.
• Collection Skills: Proficiency in handling collections and contacting clients for overdue payments.
• Analytical Skills: Analyze financial information independently.
• Communication Skills: Strong written and verbal communication.
• Attention to detail: Documentation accuracy.
• Organizational Skills: Prioritize tasks and meet deadlines.
• Compliance focus: Maintain internal controls and regulatory compliance.
• Confidentiality and professionalism: Maintain confidentiality.
• Interpersonal skills: Work independently and as part of a team.
• Prior experience with accounting software and tools (e.g., Navision) and Microsoft Office Suite, especially Excel.

Responsabilités

• Acts as SME for a given process and point of contact when supervisor is unavailable.
• Handles complex scenarios such as client account reconciliation and billing history.
• Ensures the accuracy of financial data provided internally and externally.
• Summarizes information to prepare reports and explain financial reports.
• Performs QA/review on processes and facilitates team training.
• Analyzes and resolves issues regarding work in a customer-oriented approach.
• Routes tasks to appropriate processor using internal systems.
• Refer matters beyond authority to supervisor for direction.
• Upholds Crawford Code of Conduct and confidentiality.
• Adheres to SOPs and turnaround time as set by the company.
• Performs administrative duties to support other business processes.

Connaissances

Process Management

Cash Application

Billing Knowledge

Collection Skills

Analytical Skills

Communication Skills

Attention to detail

Organizational Skills

Compliance focus

Confidentiality

Interpersonal skills

Formation

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field

Outils

Navision

Microsoft Office Suite

Excel

Description du poste

Job Description

Responsible for managing and optimizing financial processes, ensuring efficiency, accuracy, and compliance. This role often involves working with various finance functions, including accounts receivable, general ledger, and financial reporting.

Responsibilities

• Finance Information Review
  • Acts as a subject matter expert for a given process and point of contact, in the absence of immediate supervisor, for any clarification before reaching out to onshore
  • Responsible for handling complex scenarios that would require further analysis and decision making (i.e., client account reconciliation, billing history, etc.)
  • Ensures the accuracy of financial data that is provided both internally and externally.
  • Summarizes information to prepare reports as necessary and be able to explain these financial reports.
  • Conducts quality assurance or review on processes and documents completed by BPA II Facilitates any additional training needed by the team.
• Business Process Support
  • Analyzes and resolves any issues and inquiries regarding matters of work in a customer-oriented approach.
  • Routes tasks to appropriate processor by utilizing internal systems.
  • Refers matters beyond limits of authority and expertise to immediate superior for direction.
  • Upholds the Crawford Code of Conduct by protecting the confidentiality of information.
  • Adheres to the standard operating procedures (SOP) and turnaround time set by the company.
  • Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is often preferred.
• At least two (2) years work experience in accounting, finance, or a related field
• Must:
  • Process Management Expertise: In-depth understanding of finance processes such as:
  • Cash Application Expertise: Ability to apply incoming payments to customer accounts accurately and efficiently.
  • Billing Knowledge: Experience with generating invoices, managing billing cycles, and ensuring accurate and timely billing processes.
  • Collection Skills: Proficiency in handling collections processes, including contacting clients for overdue payments.
  • Analytical Skills: Ability to analyze financial information without depending on the operating procedures of the DTP.
  • Communication Skills: Strong written and verbal communication skills for interacting with cross-functional teams and to explain complex processes in a clear manner.
  • Attention to detail: Ensures process documentation is accurate and up to date.
  • Organizational Skills: Strong ability to prioritize tasks, manage multiple accounts, and meet deadlines in a fast-paced environment
  • Strong focus on maintaining compliance with internal controls and regulatory requirements.
  • Maintains high degree of professionalism and confidentiality.
  • Interpersonal skills - Able to work independently and as a team member.
• Desired:
  • Prior experience with accounting software and tools (e.g., Navision) and Microsoft Office Suite, especially Excel, is required.
  • Experience in process improvement and working with cross-functional teams is highly valued.