Business Process Associate I

Crawco; Iloilo; On-site; PHP 167,000 - 279,000; Full time

Job summary

Crawco is seeking a Data Entry Clerk to support data entry and administrative tasks in our Ilolio-Philippines office. You will encode information into automated systems, verify accuracy, and coordinate with teammates to ensure timely, correct data processing.

The role requires a Bachelor’s degree or equivalent, 0–1 year experience, and strong word processing and spreadsheet skills. You will handle confidential information with professionalism and work well both independently and in a team.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 0–1 year of data entry, administrative and/or database management work experience.
• Proficient in word processing and spreadsheet softwares.
• Ability to multi-task, prioritize and manage time effectively.
• Keen attention to details in order to produce quality output.
• Maintains high degree of professionalism and confidentiality.
• Interpersonal skills - Able to work independently and as a team member.

Responsibilities

• Enter data into automated systems by following SOPs.
• Check data for accuracy and completeness.
• Communicate with concerned persons to request info or confirm corrections.
• Meet the given turnaround time for data entry.
• Support various business processes and perform related administrative tasks.

Skills

Attention to detail

Time management

Professionalism

Confidentiality

Interpersonal skills

Independence & teamwork

Education

Bachelor’s Degree or equivalent

Tools

Word processing

Spreadsheet software

Job description

Job Description

Responsible for providing accurate data entry necessary to the needs of the organization and its clients.

Responsibilities

• Data Entry
  
  • Encodes information into various automated systems by adhering to Crawford's standard operating procedure (SOP) with regards to data entry
  • Checks data initially entered for accuracy and completeness
  • Communicates with concerned person/s to request additional information or to confirm for corrections if necessary
  • Complies with the given turnaround time to accomplish the entry of information into the system
    
• Business Process Support
  
  • Routes certain processes to other Business Process Associates if needed or as assigned
  • Responds to any queries regarding matters of work in a customer-oriented approach
  • Refers matters beyond limits of authority and expertise to immediate superior for direction
  • Upholds the Crawford Code of Conduct by protecting the confidentiality of information
  • Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes
  • Non-clinical staff may not conduct any activities that require interpretation of clinical information, including but not limited to, the choosing of a set of criteria to use for handling a request for healthcare services or treatments.

Qualifications

• Bachelor’s Degree or equivalent professional experience in lieu of a degree
• Zero to one (1) year of data entry, administrative and/or database management work experience.
• Proficient in word processing and spreadsheet softwares.
• Ability to multi-task, prioritize and manage time effectively.
• Keen attention to details in order to produce quality output.
• Maintains high degree of professionalism and confidentiality.
• Interpersonal skills - Able to work independently and as a team member.