BUSINESS PROCESS ANALYST - Urgent Hiring (Head Office)

SM APPLIANCE (STAR APPLIANCE CENTER, INC.); Pasay; On-site; PHP 420,000 - 660,000; Full time

Job summary

SM APPLIANCE (STAR APPLIANCE CENTER, INC.) is seeking a full-time Business Process Analyst in Pasay City, Metro Manila. In this strategic role, you will analyze and optimize our business processes to drive efficiency and support the company's objectives.

You will work with cross-functional teams to map processes, design new models, and document procedures. Fresh graduates are encouraged to apply, with training provided to develop strong analytical and stakeholder management skills.

Qualifications

• Minimum experience as Business/Systems Analyst.
• Fresh Graduates are welcome to apply.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management.
• Experience with process mapping, documentation, and optimisation.
• Proficiency with process analysis tools.
• Team player with eagerness to learn.

Responsibilities

• Analyze existing processes to identify improvement areas.
• Develop and implement streamlined workflows to boost productivity.
• Collaborate with cross-functional teams to understand needs.
• Design and document new process models, policies, and procedures.
• Provide training and support for successful adoption.
• Monitor effectiveness of improvements and adjust as needed.
• Recommend data-driven solutions to business challenges.

Skills

Business Analysis

Systems Analysis

Process Mapping

Stakeholder Management

Analytical Thinking

Problem Solving

Documentation

Tools

BPMN

Data Visualization

Microsoft Office

Job description

About the role

Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City, Metro Manila office. In this strategic role, you will be responsible for analyzing and optimizing our business processes to drive efficiency and support the company's overall objectives.

What you'll be doing

• Conduct thorough analyses of existing business processes to identify areas for improvement
• Develop and implement streamlined workflows and systems to enhance productivity and performance
• Collaborate cross-functionally with teams to understand their needs and pain points
• Design and document new process models, policies, and procedures
• Provide training and support to ensure successful adoption of process changes
• Monitor and evaluate the effectiveness of implemented improvements
• Recommend data-driven solutions to complex business challenges

What we're looking for

• Significant experience as a Business/Systems Analyst
• Fresh Graduates are welcome to apply
• Strong analytical and problem-solving skills with the ability to think critically
• Excellent communication and stakeholder management abilities
• Experience with business process mapping, documentation, and optimisation
• Proficiency in using relevant tools and technologies for process analysis and improvement
• A team player with the drive to continuously learn and improve

About us

SM APPLIANCE (STAR APPLIANCE CENTER, INC.) is a leading retailer of household appliances and electronics in the Philippines. With a strong focus on customer service and innovation, we are dedicated to providing our customers with the best shopping experience. Join our team and be a part of our continued growth and success.