Business Performance Reporting Analyst

IBEX Global Solutions (Philippines) Inc.; Philippines; Remote; PHP 400,000 - 800,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking a Performance & BSC Reporting Analyst to support performance reporting across technical and non-technical teams. The role emphasizes Balanced Scorecard, productivity tracking, and data quality to deliver actionable insights.

You will consolidate reporting across teams, improve trackers, and provide structured insights that drive performance management, accountability, and continuous improvement for clients and stakeholders.

Responsibilities

• Manage and enable performance reporting across teams, focusing on BSC, productivity tracking, and data quality.
• Ensure data is accurate, standardized, and actionable for leadership and clients.
• Consolidate reporting across teams and improve trackers for structured insights.
• Support performance management, accountability, and continuous improvement.

Job description

Overview

This will be on a WFH setup (tagged in Ibex Shaw, Mandaluyong) and on a Midshift.

The Performance & BSC Reporting Analyst is responsible for managing and enabling performance reporting across technical and non-technical teams, with a primary focus on Balanced Scorecard (BSC), productivity tracking, and data quality. This role ensures that all performance data is accurate, standardized, and actionable, providing leadership and client stakeholders with clear visibility into operational performance.

The role acts as a key contributor in consolidating reporting across teams, improving existing trackers, and delivering structured insights that support performance management, accountability, and continuous improvement.