Business Development Expert

Globe Telecom, Inc.; Bulacan; On-site; PHP 600,000 - 900,000; Full time

Job summary

Globe Telecom, Inc. is seeking a dynamic professional to engage prospective customers by phone and email, partnering with Account Executives to ensure strong hand-offs and deep product knowledge.

You will drive promotions, create tailored programs for priority areas, and monitor execution across regional branches and frontline channels. In this role you will build and sustain relationships with retailers, Tiangges, LGUs, and barangays, negotiate agreements, and oversee site leases and retail

Responsibilities

• Conducts trade checks on touchpoints (RKAs, Tiangges, VMs,) with regard to the availability of Globe/ECPay products, merch placement, and customer profiling
• Conducts trade checks on regional branches with regard to the availability of Globe products, merch placement, and customer profile
• Educates frontliner/or lessor/manager on new promotions, services, etc.
• Creates tailor-fit programs for priority areas/barangay
• Implements prepaid projects acqui execution initiatives
• Conducts post-mortem analysis of program executions
• Determines deployment of BB blitzes to hit BB targets
• Monitors application flowthrough and collaborate with enablers as needed
• Nominates applicable merch for retail and large formats
• Executes Mobile and BB projects, as necessary, in coordination with the OM/BDO and ensures the performance of required activities (i.e. review and approval of deployment plan to be submitted to AOH/TMM, coordinate number of SIMs to purchase, monitor SIM Issuance, observe TD/BBSP and pre-deployment huddles, etc.)
• Determines deployment of BB blitzes to hit BB targets and monitor application flowthrough
• Negotiates and close agreements with external partners on possible business opportunities, merch placements and locations for local executions
• Acquires, onboards and retains retailers (load/cash-in/bills pay and other One Globe services or 917 portfolio)
• Provides data on Key Accounts' regional branches to BDM as input to the area's factbook
• Identifies candidates for specific site leases in compliance with set site guidelines
• Negotiates lease acquisitions and amendments
• Oversees leasing operations and ensures that assignment and schedule of related work follow agreed-upon timelines
• Conducts retailer pitch, presents the benefits and opportunities, and explains the requirements needed to become an ECPartner
• Applies appropriate negotiation approaches to influence the retailer to become an ECPartner
• Answers queries from retailers and handles their objections effectively
• Registers retailers via GTAP and ensures that all information is accurate and complete
• Assists retailer with first log-in
• Coordinates with TD for Retailer Salu-Salo (virtual or face-to-face) to ramp up acquisition and follows through on the completion of requirements and GTAP registration
• Conducts ECPay app walkthrough and assesses or confirms understanding of the retailer
• Prepares monthly work and route plan
• Checks wallet inventory of AMAX/ECPay, transaction profile, merch, SIM availability
• Conducts retailer salu-salos, educates retailers on fund-in channels and nudges them to digital channels
• Reports GTAP concerns/issues encountered during onboarding to the AOH, if there are any, in a timely manner
• Places merch materials after onboarding the retailer and recommends where to best place the merch
• Discusses ECPay CS Hotline and adds the retailer to ECPay Community Retailers Facebook
• Ensures first-fund in from acquired retailers
• Conducts regular fieldwork, work-with/work-behind to validate compliance with the standards
• Negotiates and closes agreement for various business and merch opportunities and execution locations and Builds relationships with Tiangges (i.e. frontliner education, inventory management, etc.)
• Facilitates Regional Business Building Activities, Festivals and GTM Executions
• Creates recovery programs (i.e. merch, promos, etc.)
• Globe's Equal Opportunity Employer policy is promoted and upheld throughout the hiring process

Job description

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Engage prospective customers by phone and email. Partner closely with Account Executives to ensure strong communication and proper hand-offs. Make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more. Be a product knowledge expert and successfully overcome prospective customer objections. Actively look for opportunities to improve and optimize our sales processes.

EXECUTION EXCELLENCE

Ensures proper implementation of projects and programs for the area and achievement of area revenue.

TASKS

• Conducts trade checks on touchpoints (RKAs, Tiangges, VMs,) with regard to the availability of Globe/ECPay products, merch placement, and customer profiling
• Conducts trade checks on regional branches with regard to the availability of Globe products, merch placement, and customer profile
• Educates frontliner/or lessor/manager on new promotions, services, etc.
• Creates tailor-fit programs for priority areas/barangay
• Implements prepaid projects acqui execution initiatives
• Conducts post-mortem analysis of program executions
• Determines deployment of BB blitzes to hit BB targets
• Monitors application flowthrough and collaborate with enablers as needed
• Nominates applicable merch for retail and large formats
• Executes Mobile and BB projects, as necessary, in coordination with the OM/BDO and ensures the performance of required activities (i.e. review and approval of deployment plan to be submitted to AOH/TMM, coordinate number of SIMs to purchase, monitor SIM Issuance, observe TD/BBSP and pre-deployment huddles, etc.)
• Determines deployment of BB blitzes to hit BB targets and monitor application flowthrough

STRATEGIC ACCOUNT MANAGEMENT

Builds and sustains relationship with partners to grow the business

TASKS

• Negotiates and close agreements with external partners on possible business opportunities, merch placements and locations for local executions
• Acquires, onboards and retains retailers (load/cash-in/bills pay and other One Globe services or 917 portfolio)
• Provides data on Key Accounts' regional branches to BDM as input to the area's factbook

SITE ACQUISITION

Identifies, researches, analyzes, and negotiates sites and lease for vending machines, TMBayan, Gogoro

TASKS

• Identifies candidates for specific site leases in compliance with set site guidelines
• Negotiates lease acquisitions and amendments
• Oversees leasing operations and ensures that assignment and schedule of related work follow agreed-upon timelines

SALES OPERATIONS

Oversees sales operations of vending machines, Gogoro, P2P, and ECpay of Territory Partners

TASKS

• Conducts retailer pitch, presents the benefits and opportunities, and explains the requirements needed to become an ECPartner
• Applies appropriate negotiation approaches to influence the retailer to become an ECPartner
• Answers queries from retailers and handles their objections effectively
• Registers retailers via GTAP and ensures that all information is accurate and complete
• Assists retailer with first log-in
• Coordinates with TD for Retailer Salu-Salo (virtual or face-to-face) to ramp up acquisition and follows through on the completion of requirements and GTAP registration
• Conducts ECPay app walkthrough and assesses or confirms understanding of the retailer
• Prepares monthly work and route plan
• Checks wallet inventory of AMAX/ECPay, transaction profile, merch, SIM availability
• Conducts retailer salu-salos, educates retailers on fund-in channels and nudges them to digital channels
• Reports GTAP concerns/issues encountered during onboarding to the AOH, if there are any, in a timely manner
• Places merch materials after onboarding the retailer and recommends where to best place the merch
• Discusses ECPay CS Hotline and adds the retailer to ECPay Community Retailers Facebook
• Ensures first-fund in from acquired retailers
• Conducts regular fieldwork, work-with/work-behind to validate compliance with the standards

RELATIONSHIP MANAGEMENT

Builds and sustains relationship with Retailers, Tiangge, LGUs, Barangays, Schools, etc.

TASKS

• Negotiates and closes agreement for various business and merch opportunities and execution locations and Builds relationships with Tiangges (i.e. frontliner education, inventory management, etc.)
• Facilitates Regional Business Building Activities, Festivals and GTM Executions
• Creates recovery programs (i.e. merch, promos, etc.)

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession.

Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

About Globe

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie's New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose

In everything we do, we treat people right to create a Globe of Good.

Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.