Technical Resiliency Analyst

Global Payments; Philippines; On-site; PHP 500,000 - 800,000; Full time

Job summary

Global Payments is seeking a Technical Resiliency Analyst to join the Legal team. You will support enterprise-level risk management, compliance programs, and reporting to ensure adherence to card brands and regulators.

Ideal candidates hold a Bachelor's Degree and have at least 2 years of relevant experience, with additional credentials in Business, Criminal Justice, or MIS considered an advantage. This role emphasizes data-driven decision making and cross‑functional collaboration within a

Qualifications

• Bachelor's Degree or equivalent in Business, Criminal Justice or MIS preferred.
• Typically minimum 2 years relevant experience.

Responsibilities

• Performs and assists in development of enterprise-level risk management and operational compliance functions.
• Assists in establishing and maintaining risk policies and programs to ensure organizational compliance.
• Reviews and sets business, operational, and credit risk criteria across segments and products.
• Data gathering, report creation, and implementation supporting contractual obligations.

Education

Bachelor's Degree or equivalent in Business, Criminal Justice or MIS

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best‑in‑class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Technical Resiliency Analyst to join our ever‑evolving Legal team and help shape the future of global commerce.

What you’ll own

• Performs and assists in development of enterprise‑level risk management and operational compliance functions.
• Assists in establishing and maintaining risk policies and programs to ensure organizational compliance.
• Reviews and sets business, operational, and credit risk criteria across the range of segments and products. Ensures performance tracking and evaluation.
• Responsible for data gathering or manipulation, report creation, system or process creation and implementation. Mitigation can be defined as adapting and enforcing sound credit card policy criteria, maintaining adherence to all operating regulations and strategies published by the card brands and other legal/ regulatory bodies, training and engaging team members and leaders and developing strong data delivery and reporting in support of all contractual obligations.
• Assists in the completion of highly sensitive regulatory and compliance functions by gathering and compiling (non)routine data for moderately complex reporting. Assists with in‑depth risk analysis of data, makes recommendations, and/or decisions of basic to moderate complexity/exposure level.
• Assists more experienced Risk and Compliance Analysts in completing internal, client required and external audits/reviews (ex. Independent Sales Organizations (ISOs), agent banks, vendors, merchants, Office of the Comptroller of the Currency, Federal Deposit Insurance Corporation, Federal Financial Institution Examinations Council, Internal Audit, Card Brand Audits, Federal Trade Commission, etc.),
• and the implementation of certain control/oversight processes based on risk and compliance program needs. May provide more experienced Analysts and/or management with recommendations for process improvements.
• Assists with the creation of moderately complex reports containing highly sensitive information to provide responses to inquiries from internal and regulatory, client and compliance entities.
• Assists with training and moderately complex projects. Makes decisions and/or recommendations when appropriate within established guidelines.

What you’ll bring

• Bachelor's Degree
• Relevant Experience or Degree in: Major in Business, Criminal Justice or MIS preferred, other majors considered. Willing to accept additional experience in lieu of a degree.
• Typically Minimum 2 Years Relevant Exp

It’s a bonus if you have

• Business, Criminal Justice, Information Security, Risk Management or MIS
• Certified Compliance & Ethics Professional (CCEP)

This is a good opportunity to bring in some of our values and behaviors:

• Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.

• Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact.

• Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections

- it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].