Business Analyst with Banking background | Onsite

NCS Philippines; Makati; On-site; PHP 600,000 - 720,000; Full time

Job summary

NCS Philippines seeks a talented Business Analyst with Banking background to join our Makati team. This full-time, onsite role bridges business needs with technology solutions in the banking sector.

You will gather requirements, conduct analyses, document processes, coordinate UAT, and support continuous improvement across projects with stakeholders and delivery teams in a dynamic fintech environment.

Qualifications

• Banking sector experience: Minimum 1-2 years of experience working in banking operations, financial services or related banking technology roles.
• Business analysis expertise: Proven experience as a Business Analyst or similar role, with demonstrated ability to translate business needs into technical requirements.
• Systems and processes knowledge: Strong understanding of banking systems, workflows and regulatory compliance requirements in the financial sector.
• Technical proficiency: Familiarity with banking platforms, core banking systems and relevant software tools; knowledge of databases and system architectures is advantageous.
• Documentation skills: Excellent ability to create clear, comprehensive documentation including requirements specifications, process flows and test cases.
• Stakeholder management: Strong communication and interpersonal skills with proven ability to manage stakeholder expectations and work effectively across multiple levels of an organisation.
• Problem-solving capability: Analytical mindset with the ability to break down complex business problems and propose pragmatic solutions.
• Project management basics: Familiarity with project management methodologies such as Agile, Waterfall or similar frameworks.
• Attention to detail: Meticulous approach to gathering requirements and ensuring accuracy in documentation and testing

Responsibilities

• Gather, analyse and document business requirements from stakeholders within the banking sector
• Conduct feasibility studies and impact analyses for proposed business and technology solutions
• Create detailed functional specifications, use cases and process flows for development teams
• Collaborate with business stakeholders, developers and project managers to ensure successful project delivery
• Perform user acceptance testing (UAT) coordination and validation to ensure solutions meet business needs
• Identify process improvement opportunities and recommend optimisations to enhance operational efficiency
• Maintain comprehensive documentation of business processes, system configurations and solution designs
• Provide post-implementation support and perform root cause analysis for any issues that arise
• Act as a liaison between technical teams and non-technical business stakeholders to facilitate clear communication
• Support continuous improvement initiatives by monitoring system performance and suggesting enhancements

Skills

Banking domain experience

Business analysis

Systems knowledge

Technical proficiency

Documentation

Stakeholder management

Problem solving

Project management basics

Attention to detail

Job description

Company Overview:

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

About the role:

NCS Philippines is seeking a talented Business Analyst with Banking background to join our growing team in Makati City, Metro Manila. This is a full-time, onsite position that plays a crucial role in bridging the gap between business requirements and technology solutions within the banking sector. As a Business Analyst, you will be instrumental in driving digital transformation initiatives and ensuring that our technology solutions align with business objectives. Your expertise in banking operations and systems will be vital to the success of our projects and the overall growth of our organisation.

Key responsibilities:

• Gather, analyse and document business requirements from stakeholders within the banking sector

• Conduct feasibility studies and impact analyses for proposed business and technology solutions

• Create detailed functional specifications, use cases and process flows for development teams

• Collaborate with business stakeholders, developers and project managers to ensure successful project delivery

• Perform user acceptance testing (UAT) coordination and validation to ensure solutions meet business needs

• Identify process improvement opportunities and recommend optimisations to enhance operational efficiency

• Maintain comprehensive documentation of business processes, system configurations and solution designs

• Provide post-implementation support and perform root cause analysis for any issues that arise

• Act as a liaison between technical teams and non-technical business stakeholders to facilitate clear communication

• Support continuous improvement initiatives by monitoring system performance and suggesting enhancements

What we're looking for:

• Banking sector experience: Minimum 1-2 years of experience working in banking operations, financial services or related banking technology roles

• Business analysis expertise: Proven experience as a Business Analyst or similar role, with demonstrated ability to translate business needs into technical requirements

• Systems and processes knowledge: Strong understanding of banking systems, workflows and regulatory compliance requirements in the financial sector

• Technical proficiency: Familiarity with banking platforms, core banking systems and relevant software tools; knowledge of databases and system architectures is advantageous

• Documentation skills: Excellent ability to create clear, comprehensive documentation including requirements specifications, process flows and test cases

• Stakeholder management: Strong communication and interpersonal skills with proven ability to manage stakeholder expectations and work effectively across multiple levels of an organisation

• Problem-solving capability: Analytical mindset with the ability to break down complex business problems and propose pragmatic solutions

• Project management basics: Familiarity with project management methodologies such as Agile, Waterfall or similar frameworks

• Attention to detail: Meticulous approach to gathering requirements and ensuring accuracy in documentation and testing

Must be amenable on a Full Onsite work set up

Location: Makati