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Descripción de la vacante
A staffing solutions firm in Metro Manila is looking for a Senior Associate Consultant for the Business Analyst role. The ideal candidate will have over 4 years of experience and expertise in ServiceNow, Genesys, and AI solutions. This position requires strong stakeholder management skills and the ability to bridge business and technical teams. The role is onsite in BGC, Taguig, and offers an opportunity to work on automation and RPA projects.
Formación
4+ years of experience as a business analyst required.
Experience with Automation, RPA, and AI solutions.
Master Certification on any RPA tool preferred.
Responsabilidades
Build and manage a strong opportunity pipeline.
Support proposal creation and solution design.
Act as a bridge between business and technical teams.
Conocimientos
ServiceNow
Genesys
Predictive intelligence
AI/ML/Azure
Python
SQL
.Net
Intelligent Automation
Stakeholder management
Collaboration skills
Educación
Bachelor's in Computer Science, IT, Engineering or related course
Herramientas
Automation Anywhere
Power Platform
Descripción del empleo
About the job: Business Analyst - Senior Associate Consultant (BGC Taguig) | Onsite
Qualifications/Requirements:
Bachelor's – Computer Science, IT, Engineering or any related course
Required prior experience with ServiceNow, Genesys, Predictive intelligence, AI/ML/Azure, Python
Automation Anywhere Certification is a plus or preferred
Experience with SQL or .Net or Intelligent Automation (IA) are all pluses/preferred.
A minimum of 4+ years experience as a business analyst is required
Master Certification on Any RPA tool is preferred
Willing to work ONSITE in BGC, Taguig
Responsibilities:
Build and manage a strong opportunity pipeline creation
Good knowledge of Automation, RPA, and AI solutions
Exposure to platforms like ServiceNow, Genesys, Copilot, Power Platform and related tools
Strong stakeholder management and collaboration skills
Support in proposal creation and solution design
Act as a bridge between business and technical teams to deliver value
Implement Design, Development, validation, and Support activities in line with architecture requirements
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