Business Analyst – Requirements & Process Design
A7 Recruitment
14 days+
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Job description
Job Description
- Lead requirements gathering across Customer Service, Billing, Metering, Treasury/Collections, Regulatory, and IT
- Document BRDs, user stories, acceptance criteria, AS-IS and TO-BE process flows
- Support configuration, functional design, and fit-gap analysis with the CIS vendor
- Define SIT and UAT test scenarios and cases
- Support defect triage and validation
- Assist with data migration mapping and validation
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