Business Analyst

A7 Recruitment; Pasig; On-site; PHP 420,000 - 600,000; Full time

Job summary

A7 Recruitment is seeking a skilled business analyst to join our project delivery team in Pasig. The role focuses on leading requirements gathering across Customer Service, Billing, Metering, Treasury/Collections, Regulatory, and IT.

You will document BRDs, user stories, acceptance criteria, AS-IS and TO-BE process flows, and support CIS vendor configuration, SIT/UAT test design, and data migration mapping. Collaborative problem-solving and clear stakeholder communication are essential.

Qualifications

• Experience documenting BRDs, user stories, and acceptance criteria (≤140 chars).
• Experience mapping AS-IS and TO-BE processes.
• Experience supporting CIS vendor configuration and fit-gap analysis.

Responsibilities

• Lead requirements gathering across Customer Service, Billing, Metering, Treasury/Collections, Regulatory, and IT.
• Document BRDs, user stories, acceptance criteria, AS-IS and TO-BE processes.
• Support CIS vendor configuration, functional design, and fit-gap analysis.
• Define SIT and UAT test scenarios and cases.
• Assist with data migration mapping and validation.

Skills

Requirements gathering

BRD documentation

User stories

Acceptance criteria

Process mapping

SIT/UAT planning

Data migration mapping

Vendor coordination

Job description

Job Description

• Lead requirements gathering across Customer Service, Billing, Metering, Treasury/Collections, Regulatory, and IT


• Document BRDs, user stories, acceptance criteria, AS-IS and TO-BE process flows


• Support configuration, functional design, and fit-gap analysis with the CIS vendor


• Define SIT and UAT test scenarios and cases


• Support defect triage and validation


• Assist with data migration mapping and validation