Business Analyst

Global Payment Holding Company; Quezon City; On-site; PHP 350,000 - 550,000; Full time

Job summary

Global Payments is seeking a motivated Business Analyst I to join our Business Analysis Team and translate client needs into clear system requirements that enable secure, user-focused technology solutions for global commerce.

You will work with analysts, developers, clients, and internal teams, building expertise in requirements gathering, process design, testing, and implementation while contributing to improved operations and end-user experiences across our platforms.

Qualifications

• Bachelor's degree required in Computer Science, MIS, Business, or related field.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills and collaboration with stakeholders.

Responsibilities

• Translate business needs into clear requirements and communicate them to development teams.
• Contribute to accurate specifications, process flows, screen definitions, and implementation requirements.
• Support system testing, validate functionality, and help resolve issues before deployment.
• Maintain documentation and ensure compliance with industry standards, including PCI requirements.
• Track progress and communicate risks to stakeholders to support on-time delivery.

Skills

Requirements gathering

Business analysis

Analytical thinking

Stakeholder communication

Visio

UML

MS Office

Education

Bachelor's degree in Computer Science / MIS / Business

Tools

Microsoft Visio

UML

Microsoft Office

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Business Analyst I to join our ever-evolving Business Analysis Team and help shape the future of global commerce. In this role, you’ll help translate business and client needs into clear system requirements that enable effective, secure, and user-focused technology solutions. Working alongside experienced Business Analysts, programmers, clients, and internal teams, you’ll build your expertise in requirements gathering, process design, testing, and implementation while helping improve business operations and the end-user experience. This is an opportunity to develop a strong foundation in business analysis, influence how systems evolve, and contribute to Global Payments’ mission by delivering technology solutions that support seamless commerce worldwide.

What you’ll own:

• Translate business needs into clear requirements by gathering and analysing client information that helps teams design effective system solutions and improve operational outcomes.
• Enable successful system development by contributing accurate business specifications, process flows, screen definitions, and implementation requirements that align solutions with user expectations.
• Improve solution quality and client satisfaction by supporting system testing, validating intended functionality, and helping resolve issues before they affect implementation or the end-user experience.
• Strengthen process consistency and compliance by maintaining reliable documentation and supporting application standards, including payment card industry and security requirements.
• Support predictable project delivery by tracking progress, identifying potential schedule risks, and communicating timely information that helps stakeholders remain aligned.

What you’ll bring:

• A bachelor's degree in Computer Science, Management Information Systems, Business, or a related field, or an equivalent combination of training and experience.
• Strong analytical and problem-solving skills, with the ability to understand business needs, evaluate information, and develop clear, practical requirements.
• Effective written and verbal communication skills, with the ability to gather information and collaborate with clients, technical teams, and internal stakeholders.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Visio, with familiarity creating process flows using Visio or Unified Modeling Language (UML).
• A curious, detail-oriented, and collaborative mindset, with the ability to follow established procedures, learn new systems, and build productive working relationships.

It's a bonus if you have:

• Experience working with end users to understand business needs, document requirements, or support system implementation.
• Knowledge of scripting, data structures, payment card operations, or related financial technology environments.
• Progress toward a business analysis qualification, such as the Certified Business Analysis Professional (CBAP) credential.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it’s unmatched.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.