Business Analyst

Crawford & Company; Manila; Hybrid; PHP 600,000 - 800,000; Full time

Job summary

Crawford & Company seeks a professional to perform business and productivity analyses, conduct research and organizational studies, and develop methods and procedures related to manual or automated systems. You will make recommendations to improve department and corporate effectiveness and efficiency.

This role will primarily schedule and organize team work sessions, document outcomes, and obtain signoffs from participants, working closely with VP, Managing Director, and Account Executives for

Qualifications

• Performs business and productivity analyses, conducts research and organizational studies.
• Develops methods and procedures for manual or automated systems and improves efficiency.

Responsibilities

• The role will be primarily responsible for scheduling and organizing team work sessions, documenting outcomes and obtaining signoffs from participants.

Job description

Performs business and productivity analyses, conducts research and organizational studies, and develops methods and procedures which relate to either manual or automated systems or methodologies, and makes recommendations to improve department and corporate effectiveness and efficiency. This role will be primarily responsible for scheduling and organizing team work sessions, documenting outcomes and obtaining signoffs from participants.

The role will also work closely with VP, Managing Director, Account Executives for Client Services to enhance the client engagement experience, future state process design and ensure client satisfaction through routine business and productivity analyses while fostering clear communications between business units and clients.