Business Admin Officer

Metrobank; Metro Manila; On-site; PHP 391,000 - 580,000; Full time

Job summary

Metrobank, a leading financial institution in the Philippines, is seeking a Business Admin Officer (Enablement and Support) to provide comprehensive business operations and administrative support to the Digital Banking Division in Metro Manila. The role focuses on procurement management, budget administration, asset accountability, and vendor accreditation, ensuring compliant and efficient operations.

You will coordinate diverse activities, maintain records, and support governance and training

Qualifications

• Bachelor's degree in business administration, Finance, Operations, Accounting, or a related field.
• At least 2 years of experience in business operations, administrative support, procurement, budgeting, or similar functions.
• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Experience in banking, fintech, financial services, or a corporate environment.
• Familiarity with procurement, budget monitoring, and workflow management systems.
• Experience supporting audits, compliance activities, and documentation requirements.
• Knowledge of process improvement practices and automation tools.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Proactive, resourceful, and collaborative.
• Strong coordination and stakeholder management capabilities.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Coordinate and support day-to-day operational activities of the Digital Banking Division to ensure smooth and efficient business operations.
• Assist in budget planning, monitoring, and expense management activities, ensuring alignment with approved budgets and financial guidelines.
• Administer procurement activities from requisition and budget utilization through vendor coordination, acquisition, and asset accountability.
• Maintain accurate and up-to-date records of divisional assets and ensure proper tracking and accountability.
• Prepare, process, and monitor document transmittals and related operational documentation.
• Conduct partner assessments and support vendor and partner accreditation requirements.
• Ensure compliance with health, safety, and operational standards.
• Serve as a backup for critical Business Systems functions, including people support and governance activities.
• Provide administrative support for training requests, documentation requirements, and other divisional operational needs.

Skills

Organization

Communication

Stakeholder management

Multi-tasking

Proactive

Education

Bachelor's degree in business administration, Finance, Operations, Accounting, or related field

Tools

Microsoft Office

Procurement systems

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

The Business Admin Officer (Enablement and Support) is primarily responsible for providing business administration and operational support to the Digital Banking Division, with a strong focus on procurement management, budget administration, asset accountability, vendor accreditation, and business coordination activities. The role ensures the smooth and efficient execution of day-to-day administrative and operational functions, supports compliance with internal policies and regulatory requirements, and contributes to effective resource planning and cost management across the division.

Key Responsibilities

Business Operations & Administrative Support

• Coordinate and support the day-to-day operational activities of the Digital Banking Division to ensure smooth and efficient business operations.
• Assist in budget planning, monitoring, and expense management activities, ensuring alignment with approved budgets and financial guidelines.
• Administer procurement activities from requisition and budget utilization through vendor coordination, acquisition, and asset accountability.
• Maintain accurate and up-to-date records of divisional assets and ensure proper tracking and accountability.
• Prepare, process, and monitor document transmittals and related operational documentation.
• Conduct partner assessments and support vendor and partner accreditation requirements.
• Ensure compliance with applicable health, safety, and operational standards.
• Serve as a backup for critical Business Systems functions, including people support and governance activities, during planned or unplanned staff absences.
• Provide administrative support for training requests, documentation requirements, and other divisional operational needs.

Process Improvement & Operational Excellence

• Review, enhance, and maintain operational processes, policies, templates, and support tools to improve efficiency and effectiveness.
• Identify process gaps, operational inefficiencies, and improvement opportunities, and recommend practical solutions aligned with best practices.
• Support the adoption and application of the division's design, delivery, and operational principles within assigned responsibilities.

Training & Team Support

• Facilitate or assist in conducting orientation sessions, process briefings, and training programs related to business operations and support processes.
• Promote awareness of and adherence to established business systems policies, procedures, and standards.
• Demonstrate and uphold the Bank's mission, vision, values, and the Platform 11 culture in all interactions and activities.

Compliance, Governance & Risk Management

• Partner with internal stakeholders to ensure compliance with regulatory requirements and internal policies relating to procurement, budgeting, accreditation, risk management, and audit.
• Monitor compliance obligations across assigned processes and support the timely completion of required documentation and reports.
• Proactively identify, elevate and help address operational, compliance, or governance issues and risks.

Other Responsibilities

• Perform other operational, administrative, and support-related functions that contribute to the objectives of the Business Systems Department and the Digital Banking Division.

Qualifications

• Bachelor's degree in business administration, Finance, Operations, Accounting, or a related field.
• At least 2 years of experience in business operations, administrative support, procurement, budgeting, or similar functions.
• Working knowledge of procurement, budget management, expense monitoring, and asset tracking.
• Basic understanding of compliance, governance, and operational controls.
• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Experience in banking, fintech, financial services, or a corporate environment.
• Familiarity with procurement, budget monitoring, and workflow management systems.
• Experience supporting audits, compliance activities, and documentation requirements.
• Knowledge of process improvement practices and automation tools.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Proactive, resourceful, and collaborative.
• Strong coordination and stakeholder management capabilities.
• Ability to manage multiple priorities and meet deadlines.
• Professional, dependable, and service-oriented.