BRAND DIGITAL SPECIALIST

Potato Corner; Mandaluyong; On-site; PHP 40,000 - 70,000; Full time

Job summary

Potato Corner in Mandaluyong City seeks a Brand Digital Specialist to manage the brand across digital channels and handle customer feedback. You will coordinate with operations, QA, and market research to sharpen branding initiatives and ensure adherence to branding guidelines while communicating the brand persona to the target market.

You will develop action plans for digital opportunities and support marketing project execution, collaborating with internal teams and external suppliers to

Qualifications

• Bachelor’s degree in Arts, Graphic Design, or related field.
• Strong analytical and problem-solving skills with creative mindset.
• Excellent time and project management across multiple tasks.
• Strong written and verbal communication; ability to collaborate with internal teams and suppliers.
• Proficiency in MS Word, Excel, PowerPoint and Adobe suite.

Responsibilities

• Handles customer complaints across all social media accounts and emails and relays it to the operations team for proper management.
• Responsible in coordinating complaints to the concerned department/s.
• Coordinates with Operations team with regards to movement and status of promo/s in store/s both Local and International.
• Coordinates with the Quality Management team with regards to product quality issues.
• Helps in collaborating with market research companies and analyze consumer insights that will further aid the brand in creating effective marketing initiatives.
• Offers support in the execution of projects led by other members of the Brand Marketing team.
• Helps in creating marketing tools to make sure that all company efforts by different departments adhere to branding guidelines and effectively communicates brand persona to target market.
• Handles all digital platforms of the brand and create action plans for available opportunities.

Skills

Brand management

Social media analysis

Project management

Interpersonal communication

Education

Bachelor's degree in Arts/Graphic Design or related

Tools

Adobe Photoshop

Illustrator

InDesign

Lightroom

Microsoft Word

Excel

PowerPoint

Job description

Advance your career and join our growing team!

We are currently looking for BRAND DIGITAL SPECIALIST.

1. Handles customer complaints across all social media accounts and emails and relays it to the operations team for proper management.
2. Responsible in coordinating complaints to the concerned department/s.
3. Coordinates with Operations team with regards to movement and status of promo/s in store/s both Local and International.
4. Coordinates with the Quality Management team with regards to product quality issues.
5. Helps in collaborating with market research companies and analyze consumer insights that will further aid the brand in creating effective marketing initiatives.
6. Offers support in the execution of projects led by other members of the Brand Marketing team.
7. Helps in creating marketing tools to make sure that all company efforts by different departments adhere to branding guidelines and effectively communicates brand persona to target market.
8. Handles all digital platforms of the brand and create action plans for available opportunities.

Qualifications:

1. Candidates must possess at least a Bachelor’s/College Degree in Arts, Graphic Design, or any related courses/fields.
2. Good analytical, problem solving, decision-making skills paired with a creative mind to identify issues and make well-founded recommendations.
3. Effective time and project management skills including the ability to work on multiple projects at the same time.
4. Strong interpersonal and communication skills (written or verbal) to build strong relationships with internal teams and external suppliers.
5. Effective presentation skills.
6. Proficiency in Microsoft Word, Excel, and Power Point and Adobe Photoshop, Illustrator, InDesign, Lightroom.

Location: Mandaluyong City