Branch Supervisor

Global Jet Cargo Philippines Inc. (J&T Cargo PH); Philippines; Presencial; PHP 450.000 - 750.000; Jornada completa

Descripción de la vacante

Global Jet Cargo Philippines Inc. (J&T Cargo PH) is seeking a Branch Manager to lead day-to-day operations across the branch and ensure smooth workflow. You will supervise staff, monitor attendance and productivity, and drive branch KPIs to meet targets.

In this role, you will coordinate with multiple departments, handle customer concerns professionally, support hiring and onboarding, and maintain a positive work environment while ensuring compliance with policies and procedures.

Formación

• Bachelor's Degree in Business Administration, Management, HR, or related field.
• 1–3 years of supervisory or team leadership experience.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal skills.
• Ability to handle operations and people management effectively.
• Proficient in Microsoft Office and report preparation.
• Strong problem-solving and organizational skills.
• Can work under pressure and manage multiple tasks.
• Experience in retail, manpower, logistics, or branch operations is an advantage.

Responsabilidades

• Oversee daily branch operations and ensure smooth workflow execution.
• Monitor employee performance, attendance, and productivity.
• Ensure branch targets and operational KPIs are achieved.
• Handle customer concerns and resolve operational issues professionally.
• Coordinate with different departments regarding branch needs and updates.
• Prepare reports related to branch performance, staffing, and operations.
• Ensure compliance with company policies and procedures.
• Support hiring, onboarding, and training of branch employees.
• Maintain a positive and productive work environment.
• Conduct regular monitoring and evaluation of branch activities.

Conocimientos

Leadership

Communication

People management

Organizational skills

Problem solving

Multitasking

Educación

Bachelor's Degree in Business Administration, Management, HR, or related field

Herramientas

Microsoft Office

Report preparation

Descripción del empleo

What You'll Do

• Oversee daily branch operations and ensure smooth workflow execution
• Monitor employee performance, attendance, and productivity
• Ensure branch targets and operational KPIs are achieved
• Handle customer concerns and resolve operational issues professionally
• Coordinate with different departments regarding branch needs and updates
• Prepare reports related to branch performance, staffing, and operations
• Ensure compliance with company policies and procedures
• Support hiring, onboarding, and training of branch employees
• Maintain a positive and productive work environment
• Conduct regular monitoring and evaluation of branch activities

Qualifications

• Bachelor's Degree in Business Administration, Management, HR, or related field
• At least 1–3 years of supervisory or team leadership experience
• Strong leadership and decision-making skills
• Excellent communication and interpersonal skills
• Ability to handle operations and people management effectively
• Proficient in Microsoft Office and report preparation
• Strong problem-solving and organizational skills
• Can work under pressure and manage multiple tasks
• Experience in retail, manpower, logistics, or branch operations is an advantage