Branch Supervisor

YTO; Pasay; On-site; PHP 334,800 - 558,000; Full time

Job summary

YTO in Pasay seeks a Branch Supervisor to oversee daily operations of the logistics branch. In this role, you will supervise staff, ensure efficient handling and distribution of goods, and maintain service quality. The ideal candidate holds a Bachelor’s degree in Logistics or a related field and has proven experience in the industry. Strong communication, organizational, and problem-solving skills are essential. You'll be responsible for staff training, performance metrics, and compliance with safety regulations, contributing to operational excellence.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience in logistics, warehousing, or distribution operations.
• Strong organizational and problem-solving skills.
• Good communication and interpersonal skills.

Responsibilities

• Supervise and coordinate day-to-day branch operations, including receiving, sorting, dispatching, and delivery.
• Track and report branch performance metrics to optimize operations.
• Handle customer inquiries and service issues professionally.

Skills

Organizational skills

Problem-solving skills

Communication skills

Interpersonal skills

Microsoft Office proficiency

Logistics management systems proficiency

Education

Bachelor’s degree in Logistics or related field

Job description

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Job Summary:

The Branch Supervisor is responsible for overseeing the daily operations of a logistics branch, ensuring efficient handling, storage, and distribution of goods. This role involves supervising staff, maintaining service quality, meeting delivery targets, and ensuring compliance with company policies and safety standards.

Key Responsibilities:

• Supervise and coordinate day-to-day branch operations, including receiving, sorting, dispatching, and delivery of shipments
• Monitor workflow to ensure timely and accurate processing of parcels or cargo
• Lead, train, and evaluate branch personnel to maintain productivity and performance standards
• Ensure compliance with company policies, procedures, and safety regulations
• Handle customer inquiries, complaints, and service issues in a professional manner
• Track and report branch performance metrics (e.g., delivery times, volume, accuracy)
• Coordinate with other branches, hubs, and transport teams to optimize operations
• Maintain inventory accuracy and oversee proper documentation of shipments
• Ensure the branch facility is secure, clean, and organized
• Assist in implementing process improvements to enhance efficiency and service quality

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred)
• Proven experience in logistics, warehousing, or distribution operations
• Previous supervisory or leadership experience is an advantage
• Strong organizational and problem-solving skills
• Good communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office and logistics management systems

Working Location

YTO Express Philippines. Unit D and E, 2162-2188 F.B. Harrison St, Pasay City, 1300 Metro Manila, Philippines