Branch Service Officer (Diliman-Matalino)

Security Bank; Quezon City; On-site; PHP 335,000 - 614,000; Full time

Job summary

Security Bank is seeking a Branch Service Officer for the Diliman-Matalino branch in Quezon City to oversee cash transactions, ATM operations, and teller supervision. The role focuses on delivering high-quality service and maintaining secure cash handling standards.

Ideal candidates bring 3+ years in banking cash operations, strong supervisory and leadership abilities, and a balanced approach to customer service and risk management.

Qualifications

• Must have at least 3 years of experience in managing and supervising daily cash operations in the banking industry.
• Balanced customer service and risk management orientation.
• Supervisory and leadership skills.

Responsibilities

• Directly supervises daily activities in cashiering, tellering, and ATM operations
• Acts as the custodian of the peso and foreign currencies of the branch
• Handles ATM Management and outward clearing items
• Supports the salesforce of the branch by handling operational procedures of account generation and management

Skills

Supervisory skills

Leadership

Customer service

Risk management

Job description

Branch Service Officer (Diliman-Matalino) Diliman-Matalino Branch, Quezon City, Metro Manila, Philippines

Job Description

The Role

The BranchService Officer position plays a huge role in terms of the overallcash transactions of the branch. When it comes to career growth, it is anopportunity to get valuable corporate experience while learning from seasonedveterans of a highly competitive field.

As a member of the Branch Banking group, youwill be at the forefront of giving personalized and quality service to ourclients. From cash vault management and operations to supervising tellers inover-the-counter transactions, and ATM operations, the Branch Service Officerwill be instrumental in ensuring the efficiency of our branch business.

We are looking for Branch Service Officers whowill bring fresh ideas to the continuous improvement of our processes, andpassion when it comes to the execution of projects and tasks. We need ourBranch Service Officers to be versatile and enthusiastic when it comes todealing with challenges that are inherent in a hyper-competitive industry.

How you willcontribute

• Directly supervisesdaily activities in cashiering, tellering, and ATM operations
• Acts as thecustodian of the peso and foreign currencies of the branch
• Handles ATMManagement and outward clearing items
• Supports the salesforce of the branch by handling operational procedures of accountgeneration and management

What we'relooking for

• Musthave at least 3 years of experience in managing and supervising dailycash operations in the banking industry
• Balanced customerservice and risk management orientation
• Supervisory andleadership skills

About SecurityBank

Security Bank is one of the Philippines' bestcapitalized private domestic universal banks. Established in 1951 and publiclylisted with the Philippine Stock Exchange (PSE:SECB) in 1995, our majorbusinesses cover retail, corporate, commercial, and business (MSME) banking.We're recognized as an Employer of Choice in Philippine banking by variousaward-giving bodies for our values-based culture, industry-leading engagementand benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 bestemployer in the Philippines and #54 globally on the prestigious Forbes'World's Best Employers 2023 list.

At Security Bank, our approach to HumanCapital Management (HCM) is embodied by our Employee Value Proposition (EVP):"YOU matter."

Job Snapshot

Updated Date

20-08-2026

Job ID

JOB4841