Branch Operations Lead: Grow Sales & Service

SupportFinity™

Bicol Region

On-site

PHP 300,000 - 600,000

Full time

14 days+

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Job summary

MR DIY Philippines in Sta. Rosa Laguna is seeking an experienced Assistant Branch Manager to support the Branch Manager in daily operations, drive sales, manage inventory, and ensure excellent customer service.

The ideal candidate has a Bachelor's degree in Business Administration and at least 5 years in retail management, with strong leadership, communication skills, and a proven track record in achieving targets.

Qualifications

Bachelor's degree in Business Administration or related field.
Minimum of 5 years in a retail management role.
Strong leadership and ability to motivate a team.
Excellent communication and interpersonal skills.
Customer-oriented with a strong focus on providing exceptional customer service.
Proven track record of meeting sales targets and driving business growth.
Knowledge of inventory management and merchandising techniques.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in Microsoft Office and POS systems.
Willingness to work flexible hours, including weekends and holidays.

Responsibilities

Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
Oversee the day-to-day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.
Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.
Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.
Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.
Maintain a clean and organized store environment to provide a pleasant shopping experience for customers.
Assist in conducting regular inventory checks and ensure accurate stock levels are maintained.
Handle cash management and ensure proper handling of cash transactions in accordance with company policies.
Assist in preparing reports on branch performance, sales, and inventory levels.