Branch Manager

Unistar Credit and Finance Corp

Santo Tomas

On-site

PHP 600,000 - 1,200,000

Full time

3 days ago

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Job summary

Unistar Credit and Finance Corp in Santo Tomas, Batangas seeks a Branch Manager to oversee operations, drive sales, and ensure profitability of the branch. The role combines hands-on branch management with building relationships among individual customers and institutional buyers.

You will lead a team, supervise staff, ensure excellent customer service, manage inventory, and coordinate with departments to quote, process orders, and arrange deliveries for bulk purchases of motorcycles and spare

Qualifications

Bachelor's degree in business administration or related field.
3–5 years in branch operations, sales, or retail management.
Experience in motorcycle or automotive industries is a plus.
Background in corporate accounts or institutional sales is preferred.
Experience in leading and supervising a team.
Strong sales, negotiation, customer service, and business development skills.
Excellent leadership, communication, and decision-making abilities.
Proficient with Microsoft Office and branch reporting.
Willing to be assigned in San Miguel, Sto. Tomas, Batangas.

Responsibilities

Oversee day-to-day operations of the branch.
Ensure compliance with policies and standards.
Monitor branch performance and results.
Ensure proper inventory management and safeguarding assets.
Prepare and submit operational and performance reports.
Drive branch sales and bulk transactions with institutional customers.
Develop relationships with corporate accounts.
Coordinate with departments to facilitate quotations, orders, and deliveries.

Skills

Leadership

Sales & business development

Customer service

Negotiation

Communication

Team management

Operations management

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Job description

Job Summary

The Branch Manager is responsible for overseeing the overall operations, sales performance, and profitability of the branch. The role ensures efficient branch management, excellent customer service, achievement of business targets, and compliance with company policies and procedures.

In addition to regular branch operations, the Branch Manager will handle and develop relationships with institutional customers, particularly those requiring bulk purchases of motorcycles and spare parts. The position requires strong business acumen, sales management capabilities, and the ability to manage both individual customer transactions and institutional sales requirements.

Key Responsibilities

1. Branch Operations and Management

Oversee the day-to-day operations of the branch to ensure smooth and efficient business activities.
Ensure compliance with company policies, procedures, and operational standards.
Monitor branch performance, productivity, and overall business results.
Ensure proper inventory management and safeguarding of company assets.
Prepare and submit regular operational and performance reports.

2. Sales and Business Development

Drive branch sales performance and ensure achievement of assigned sales targets.
Develop strategies to increase motorcycle and spare parts sales.
Identify potential business opportunities and expand the branch's customer base.
Establish and maintain good relationships with individual and corporate customers.

3. Institutional Sales and Bulk Transactions

Handle and oversee institutional customer transactions, particularly bulk orders for motorcycles and spare parts.
Build and maintain business relationships with corporate accounts, institutions, and other potential bulk buyers.
Coordinate with relevant departments to facilitate quotations, order processing, inventory availability, delivery arrangements, and other transaction requirements.
Ensure timely and accurate processing of institutional sales transactions.
Monitor and follow through on institutional accounts to support customer satisfaction and repeat business.

4. Team Leadership and Supervision

Lead, supervise, and motivate branch personnel in achieving individual and branch targets.
Monitor employee performance and provide coaching and guidance as needed.
Ensure proper delegation of tasks and accountability among branch employees.
Foster a productive and customer-focused working environment.

5. Customer Service and Relationship Management

Ensure excellent customer service for both walk-in customers and institutional clients.
Address customer concerns and resolve operational or service-related issues promptly.
Maintain strong customer relationships to encourage customer retention and business growth.

6. Financial and Administrative Management

Monitor branch expenses, collections, and financial performance.
Ensure accuracy and completeness of branch documentation and reports.
Oversee proper handling of cash transactions and other financial responsibilities.
Ensure timely submission of required reports and compliance with internal controls.

Qualifications

Bachelor's Degree in Business Administration, Management, Marketing, or any related field.
With at least 3–5 years of relevant work experience in branch operations, sales, or retail management.
Experience in the motorcycle industry, automotive, retail, or distribution business is an advantage.
Background in handling corporate accounts, institutional clients, or bulk sales transactions is highly preferred.
With experience in leading and supervising a team.
Strong sales, negotiation, customer service, and business development skills.
Excellent leadership, communication, and decision-making abilities.
Proficient in Microsoft Office applications and branch operations reporting.
Willing to be assigned in San Miguel, Sto. Tomas, Batangas.