Branch Supervisor (San Pedro City, Laguna)

Concerted Management Corporation; San Pedro; On-site; PHP 420,000 - 540,000; Full time

Job summary

Concerted Management Corporation is seeking a Branch Supervisor to oversee sales and operations of a designated branch.

You will drive performance across motorcycles, parts, and repossessed units through strategic execution, customer engagement, and targeted marketing Responsibilities include leading the branch team, monitoring KPIs, ensuring compliance, and delivering exceptional service while pursuing continuous business growth.

Qualifications

• Bachelor’s degree in related field.
• 2–5 years in sales or branch operations.
• Supervisory experience preferred.

Responsibilities

• Implements branch sales strategies and BTL marketing activities to generate leads and achieve targets.
• Achieves branch targets for new motorcycle sales, parts, and repossessed units by monitoring performance.
• Coordinates and monitors branch marketing activities and resource utilization.
• Ensures promotions, branding, merchandising standards, and marketing programs are followed.
• Monitors customer inquiries, leads, and sales conversions to improve experience.
• Handles customer concerns related to sales and promotions with relevant departments.
• Conducts market monitoring and price checks to identify opportunities and stay competitive.
• Ensures compliance with policies, procedures, safety standards, and regulatory requirements.
• Monitors inventory of motorcycles, parts, and other assets for control and availability.
• Leads and mentors staff with coaching and support.
• Conducts regular branch meetings to discuss performance and improvement plans.
• Prepares performance evaluations and recognizes employees based on KPIs.

Skills

Leadership

Sales targets

CRM

Negotiation

Communication

People management

Marketing activities

Inventory monitoring

Customer service

Education

Bachelor's degree in Business Administration, Marketing, Sales, Management

Tools

MS Excel

CRM software

ERP systems

Job description

JOB SUMMARY:

The Branch Supervisor is responsible for overseeing the overall sales and operational performance of an assigned branch. This role ensures the achievement of branch sales targets for motorcycles, parts, and repossessed units through effective execution of sales strategies, customer engagement initiatives, and Below-The-Line (BTL) marketing activities.

Key responsibilities include monitoring branch productivity, managing resources, ensuring compliance with company policies and procedures, analyzing market opportunities, and leading the branch team in delivering excellent customer service and continuous business improvement.

MAJOR RESPONSIBILITIES:

1. Implements branch sales strategies and Below-The-Line (BTL) marketing activities to generate sales leads and achieve assigned branch sales targets.

2. Achieves branch targets for new motorcycle sales (cash and installment), parts sales, and repossessed units by monitoring sales performance indicators and ensuring effective execution of sales activities.

3. Coordinates and monitors branch marketing activities, ensuring proper documentation, liquidation, and utilization of allocated marketing resources.

4. Ensures proper implementation of company promotions, marketing programs, merchandising standards, and branch branding guidelines.

5. Monitors customer inquiries, leads, and sales conversion activities to maximize sales opportunities and improve customer experience.

6. Handles and resolves customer concerns related to sales transactions and promotions in coordination with concerned departments.

7. Conducts regular market monitoring, competitor checking, and price comparison activities to identify opportunities and maintain branch competitiveness.

8. Ensures compliance with company policies, operational procedures, safety standards, and regulatory requirements within the branch.

9. Monitors branch inventory, including motorcycles, parts, and other accountable assets, ensuring proper control and availability.

10. Leads and motivates branch personnel by providing coaching, guidance, and support to improve productivity and performance.

11. Conducts regular branch meetings to discuss sales performance, operational concerns, action plans, and improvement initiatives.

12. Prepares performance evaluations, provides feedback, and recognizes employees based on established KPIs and company standards.

13. Assists in developing employees and identifying potential successors to support talent development and business continuity.

14. Performs other tasks and responsibilities assigned by company officials as needed.

JOB SPECIFICATION / QUALIFICATION:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, Sales, Management, or any related field.

Professional Experience:

• At least 2-5 years of experience in sales, branch operations, or customer-facing roles.

• Preferably with experience in the automotive, motorcycle, retail, or financial services industry.

• Supervisory experience is an advantage.

Skills Required:

• Strong leadership and people management skills.

• Ability to achieve sales targets and manage branch performance.

• Knowledge in sales strategies, customer relationship management, and business development.

• Good analytical and problem-solving skills.

• Strong communication, negotiation, and interpersonal skills.

• Experience in implementing marketing activities and promotional campaigns.

• Ability to monitor inventory, reports, and branch operational requirements.

• Customer-oriented with strong commitment to service excellence.

• Willingness to travel within assigned areas when necessary.