Branch Manager

Fortune Esthe Beauty Clinic Salon; Manila; On-site; PHP 900,000 - 1,450,000; Full time

Benefits offered by this job

Career advancement opportunities

Staff discounts on treatments

Ongoing training & development

Flexible working arrangements where可能

Job summary

Fortune Esthe Beauty Clinic Salon, a premier beauty and aesthetic clinic in Metro Manila, seeks a Branch Manager to lead our Paco Manila City location. This full-time role focuses on overseeing daily operations, guiding a skilled team, and driving revenue growth while maintaining top-tier service standards.

You will monitor budgets, implement improvements, and foster strong client relationships to strengthen our market position.

Qualifications

• Proven experience as Branch Manager or similar in beauty/wellness.
• Strong leadership and people management skills.
• Excellent sales and business development abilities.

Responsibilities

• Oversee daily branch operations including scheduling, inventory, and facilities.
• Manage, train and develop a high-performing team of therapists and staff.
• Drive sales targets and revenue growth through promotions and retention.
• Maintain exceptional client experiences and high service standards.
• Monitor financial performance, budgets and KPIs for senior management.
• Ensure health, safety and hygiene standards align with regulations.

Skills

Leadership

Sales & growth

Team development

Customer service

Budgeting

Health & safety

Job description

About us

Fortune Esthe Beauty Clinic Salon is a premier beauty and aesthetic clinic dedicated to delivering exceptional skincare, beauty treatments and wellness services. We are committed to providing our clients with the highest quality products, professional expertise and a luxurious experience that leaves them feeling rejuvenated and confident. Our team of skilled professionals is passionate about helping clients achieve their beauty and wellness goals in a welcoming, modern environment.

About the role

We are seeking an experienced and dynamic Branch Manager to lead our salon operations at our Paco Manila City location in Metro Manila. This is a full-time position that plays a crucial strategic role in the success and growth of our branch. As Branch Manager, you will be responsible for overseeing all aspects of branch operations, managing staff performance, driving sales, ensuring exceptional client experiences and maintaining the highest standards of service excellence. This position is integral to achieving our business objectives and establishing our branch as a leading beauty clinic salon in the Metro Manila region.

Key responsibilities

• Oversee daily branch operations and ensure smooth running of all salon activities, including scheduling, inventory management, and facility maintenance
• Manage, train and develop a high-performing team of beauty therapists, aestheticians and support staff
• Drive sales targets and revenue growth through effective business strategies, promotional campaigns and customer retention initiatives
• Ensure exceptional client experiences by maintaining high service standards, addressing client concerns and implementing quality assurance measures
• Monitor financial performance, manage budgets, control costs and report on key performance indicators to senior management
• Implement and maintain health, safety and hygiene standards in accordance with industry regulations and company policies
• Build and maintain strong relationships with clients, staff and stakeholders to foster a positive branch culture
• Analyse market trends and competitor activity to identify opportunities for branch growth and service expansion
• Conduct staff performance reviews, provide feedback and support professional development opportunities for team members

What we're looking for

• Proven experience as a Branch Manager or similar managerial role within the retail, beauty, wellness or hospitality industry
• Strong leadership and people management skills with the ability to motivate and develop high-performing teams
• Excellent sales and business development acumen with a track record of achieving or exceeding sales targets
• In-depth knowledge of beauty and aesthetic treatments, products and industry standards is highly desirable
• Outstanding customer service and interpersonal skills with a genuine passion for client satisfaction
• Proficiency in financial management, budgeting and performance analysis
• Strong organisational and problem-solving abilities with attention to detail
• Excellent communication skills in English and Filipino; additional languages are an asset
• Ability to work independently and make sound decisions whilst collaborating effectively with head office and team members
• Knowledge of health, safety and hygiene regulations relevant to the beauty and wellness industry
• Flexibility to work varied hours, including weekends and public holidays as required by salon operations

What we offer

At Fortune Esthe Beauty Clinic Salon, we support our employees' professional growth and personal wellbeing. We offer a competitive salary package commensurate with experience and qualifications. Our benefits include opportunities for career advancement within a growing organisation, ongoing training and professional development programmes, staff discounts on our exclusive beauty and wellness treatments and products, a supportive and collaborative work environment, and flexible working arrangements where possible. We are committed to creating a workplace where our team members feel valued, motivated and empowered to succeed. We also encourage work-life balance initiatives and provide support for employee wellbeing.